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https://www.verizonwireless.com/support/call-forwarding-faqs/
It still means your Call Forwarding has been turned off. You can also turn off Call Forwarding from your computer through My Verizon. For step-by-step instructions, refer to our How to Use Call Forwarding page.* *Prepaid accounts can only manage Call Forwarding by phone, not through My Verizon.
https://www.verizonwireless.com/support/how-to-use-call-forwarding/
Prepaid accounts: Managing Call Forwarding through My Verizon isn't available at this time.You can turn on Call Forwarding from your mobile phone instead.. In the My Verizon app, tap the Menu icon in the top left corner of the screen.; Tap Devices.; If you have more than one device on your account, tap Manage under the device you want to set up Call Forwarding on.
https://www.verizonwireless.com/businessportals/support/how_to_use/call-forwarding.html
Tap the Call button and wait for confirmation. You should hear a confirmation tone or message. End your call. Back to top From Your Computer. In My Business Account, click the number for which you wish to turn off or modify call forwarding. This brings you to the Wireless Number Center page. In the User Information section, click Manage Call ...
https://www.verizon.com/support/residential/homephone/calling-features/star-codes-other-features
Star Codes and other calling features Discover ways to activate and deactivate several Fios Digital Voice and traditional voice calling features by using their pre-assigned Star Codes. The products listed and feature codes may not be available in all areas.
https://www.verizonwireless.com/businessportals/support/faqs/FeaturesandOptionalServices/faq_call_forwarding.html?intcmp=vzwdom
Can I use Call Forwarding while I’m outside of the Verizon Wireless network? How do I turn Call Forwarding off if I don’t have my phone with me? I activated Call Forwarding on my phone. Why are people getting a busy tone when calling me? How does billing work for Call Forwarding?
https://www.verizon.com/support/residential/homephone/calling-features/avoid-missed-calls
Avoiding missed calls. If you’re on a call when another call is received, or out when the phone rings, Verizon offers many ways to help avoid missed calls to your home phone. You can sign up for features such as home voicemail, call forwarding and call waiting, whether you have Fios Digital Voice or Traditional phone service.
http://www.verizon.com/Support/smallbusiness/phone/homephone/calling+features/call+forwarding/call+forwarding.htm
Call Forwarding Call Forwarding sends your calls to another phone number. The number can be local, long distance, or a mobile phone. You can activate, deactivate, and change your forwarding number at anytime, from your home phone. Calls forwarded with this service are subject to local or toll charges.
https://community.verizonwireless.com/t5/DROID/Call-Forwarding/td-p/354799
How does billing work for Call Forwarding? Airtime charges apply to all forwarded calls in accordance with your Calling Plan, even if you forward your calls to a landline number. There is no monthly fee on most Verizon Wireless plans; however, a fee may apply on some retired plans.
https://www.verizonwireless.com/support/knowledge-base-181139/
If you don't have your device or *72 doesn't work, Immediate Call Forwarding can also be turned on via My Verizon. Conditional Call Forwarding (No Answer / Busy Transfer) Calls come in to your phone first but are routed to the designated number if you don't answer. Dial *71 followed by the 10-digit forwarding phone number (e.g., *71-999-555-4567).
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