Drupal 7 Support Ticket Module

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Support Ticketing System Drupal.org

    https://www.drupal.org/project/support
    Jun 02, 2009 · The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration. Support for Drupal 8 Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG.

Support Module Drupal.org

    https://www.drupal.org/taxonomy/term/42581
    The Support Module allows you to manage Tickets in any number of queues, referred to by the module as "Clients". Each Support Client gets a logically distinct ticket queue, and a ticket can only be assigned to a single Client at a time.

Ticketing Drupal.org

    https://www.drupal.org/taxonomy/term/42585
    The Support Module allows you to manage Tickets in any number of queues, referred to by the module as "Clients". Each Support Client gets a logically distinct ticket queue, and a ticket can only be assigned to a single Client at a time.

7 - Support Ticketing module - clients - Drupal Answers

    https://drupal.stackexchange.com/questions/77948/support-ticketing-module-clients
    I want to use the Support Ticketing System module to create a 'help desk' for my site. However, I'm not really sure I understand the 'client' system. All I really need is for the user to be able to submit a support ticket to a department, like 'Pre-Sales' or 'Bug Report', and for a member of staff to be able to respond to their issue.

Drupal 8 core and Drupal 7 module highly critical release ...

    https://support.acquia.com/hc/en-us/articles/360018538374-Drupal-8-core-and-Drupal-7-module-highly-critical-release-DRUPAL-PSA-2019-02-19
    Acquia Support Knowledge Base; Announcements; ... the Drupal security team issued DRUPAL-PSA-2019-02-19 advising of a highly critical security release for Drupal 8 core and Drupal 7 modules. ... As soon as you receive an update ticket from us we strongly recommend you test and respond as soon as possible to update your production application ...

Drupal 7 version of Support Ticketing System [#589552 ...

    https://www.drupal.org/project/support/issues/589552
    Sep 27, 2009 · Yes, but all in good time. I have no need of a Drupal 7 version of the module at this time, so it's not high on my list of priorities. ... Note that comment_upload will not exist for Drupal 7, so to support attachments on ticket updates we'll need to add support for the Field API -- I think this can be done under a separate ticket after the ...

Help Desk/Support Ticket System Module Drupal.org

    https://www.drupal.org/forum/support/post-installation/2005-02-11/help-desksupport-ticket-system-module
    Oct 31, 2012 · Help Desk/Support Ticket System Module. Posted by shrop on 11 Feb 2005 at 05:30 UTC. Does anyone know of a help desk/support ticket type sytem module for Drupal? I have not found any on this site and I do not see any projects in the work. Is there a way to use an existing node type for this type of function?

Send Email using SMTP with Drupal 7 K&T Host

    https://www.knthost.com/drupal/send-email-using-smtp-drupal-7
    Drupal, by default, uses the PHP mail function to send email. As the PHP mail function may be blocked, it is better to use SMTP with authentication to send email through authorized servers. In this article, we are setting up the SMTP module for Drupal 7.   Please keep in mind that this tutorial is specific to the K&T email system.

Project Management / Ticket Tracking Drupal Groups

    https://groups.drupal.org/node/17948
    Jan 05, 2009 · I am now installing drupal 6 with the hope of being able to get support ticket running with no errors. One of my issues is that there are no videos that show you they way support ticket is supposed to work. So i am making assumptions about what im seeing. Also on 7 i had to install several modules to get support ticket running halfway decent.

Drupal 7 Long-Term Support ... for after official support ...

    https://www.mydropwizard.com/blog/drupal-7-long-term-support-after-official-support-ends
    Right now, that means Drupal 7 and Drupal 8.We don't know when the community's support for Drupal 7 will end or if the community itself will do some kind of LTS. But we do know that community support will come to end at some point.

Support Ticketing System Drupal.org

    https://www.drupal.org/project/support
    Jun 02, 2009 · The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration. Support for Drupal 8 Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG.

Help Desk/Support Ticket System Module Drupal.org

    https://www.drupal.org/forum/support/post-installation/2005-02-11/help-desksupport-ticket-system-module
    Oct 31, 2012 · Help Desk/Support Ticket System Module. Posted by shrop on 11 Feb 2005 at 05:30 UTC. Does anyone know of a help desk/support ticket type sytem module for Drupal? I have not found any on this site and I do not see any projects in the work. Is there a way to use an existing node type for this type of function?

6 - Support Ticket Module - Drupal Answers

    https://drupal.stackexchange.com/questions/28246/support-ticket-module
    So if anybody has any suggestions as to what I can use as a support ticket, I would appreciate it if you could tell me. By the way, in case somebody asks I'm using Drupal 6 rather than Drupal 7 because some of the modules that I need to be use are only available for Drupal 6. …

Drupal TIcket module - YouTube

    https://www.youtube.com/watch?v=FTqCcLtAH-w
    Mar 14, 2014 · This is a quick demo overview of the Ticket module (currently 7.x-1.x-alpha4). We're currently working to wrap up some additional functionality for a beta release.Author: Jason Yee

7 - Support Ticketing module - clients - Drupal Answers

    https://drupal.stackexchange.com/questions/77948/support-ticketing-module-clients
    I want to use the Support Ticketing System module to create a 'help desk' for my site. However, I'm not really sure I understand the 'client' system. All I really need is for the user to be able to submit a support ticket to a department, like 'Pre-Sales' or 'Bug Report', and for a …

Project Management / Ticket Tracking Drupal Groups

    https://groups.drupal.org/node/17948
    Jan 05, 2009 · I am now installing drupal 6 with the hope of being able to get support ticket running with no errors. One of my issues is that there are no videos that show you they way support ticket is supposed to work. So i am making assumptions about what im seeing. Also on 7 i had to install several modules to get support ticket running halfway decent.

How to install a new module in Drupal 7 InMotion Hosting ...

    https://www.inmotionhosting.com/support/edu/drupal-7/how-to-upload-a-new-module-to-drupal/
    Installing a module is relatively easy and done through the Drupal dashboard. In this article, we’ll show you how to install a new module in Drupal 7. Installing a module in Drupal 7. After finding a module that you would like to install, download it to your local computer. Log into the Drupal 7 Dashboard; Go to Modules; Click Install New Module

Drupal 7 Long-Term Support ... for after official support ...

    https://www.mydropwizard.com/blog/drupal-7-long-term-support-after-official-support-ends
    Right now, that means Drupal 7 and Drupal 8.We don't know when the community's support for Drupal 7 will end or if the community itself will do some kind of LTS. But we do know that community support will come to end at some point.

Send Email using SMTP with Drupal 7 K&T Host

    https://www.knthost.com/drupal/send-email-using-smtp-drupal-7
    Drupal, by default, uses the PHP mail function to send email. As the PHP mail function may be blocked, it is better to use SMTP with authentication to send email through authorized servers. In this article, we are setting up the SMTP module for Drupal 7. Please keep in mind that this tutorial is …

How to install updates for modules in Drupal 7 InMotion ...

    https://www.inmotionhosting.com/support/edu/drupal-7/updating-modules-in-drupal-7/
    Now that we showed you how to find which modules need to be updated in Drupal 7, you’ll need to update them. This is done easily in the Drupal 7 dashboard. After the download is complete, you will want to set your website in maintenance mode by checking the box and selecting continue Once the ...



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