Find all needed information about Drupal Support Ticket Module. Below you can see links where you can find everything you want to know about Drupal Support Ticket Module.
https://www.drupal.org/project/support
Jun 02, 2009 · The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration. Support for Drupal 8 Development of an 8.x version of this module has started. It is a complete re-write and re-architecture built on Views, Entities and OG.
https://www.drupal.org/forum/support/post-installation/2005-02-11/help-desksupport-ticket-system-module
Oct 31, 2012 · Help Desk/Support Ticket System Module. Posted by shrop on 11 Feb 2005 at 05:30 UTC. Does anyone know of a help desk/support ticket type sytem module for Drupal? I have not found any on this site and I do not see any projects in the work. Is there a way to use an existing node type for this type of function?
https://drupal.stackexchange.com/questions/28246/support-ticket-module
So if anybody has any suggestions as to what I can use as a support ticket, I would appreciate it if you could tell me. By the way, in case somebody asks I'm using Drupal 6 rather than Drupal 7 because some of the modules that I need to be use are only available for Drupal 6. …
https://www.zendesk.com/support/features/drupal-ticketing-system/
Drupal ticketing system ... Zendesk Support ticket system allows support teams to view user communications in a single ticket, all within an organized workflow. This creates a quicker resolution of individual support requests. ... Keep exploring the world of Drupal ticketing systems, global help desk software, and email ticketing.
https://groups.drupal.org/node/10475?page=1
Project module is very specific to software development. Case tracker is a more general module, but still it has its limitation. It cant be directly used for giving support. take one example... when creating a case, it asks for the name of the person,the case is to be assigned to, which really is not required, as the customer is more bothered about the solution to the problem than from where ...
https://www.youtube.com/watch?v=FTqCcLtAH-w
Mar 14, 2014 · This is a quick demo overview of the Ticket module (currently 7.x-1.x-alpha4). We're currently working to wrap up some additional functionality for a beta release.Author: Jason Yee
https://groups.drupal.org/node/17948
Jan 05, 2009 · I am now installing drupal 6 with the hope of being able to get support ticket running with no errors. One of my issues is that there are no videos that show you they way support ticket is supposed to work. So i am making assumptions about what im seeing. Also on 7 i had to install several modules to get support ticket running halfway decent.
https://drupal.stackexchange.com/questions/77948/support-ticketing-module-clients
I want to use the Support Ticketing System module to create a 'help desk' for my site. However, I'm not really sure I understand the 'client' system. All I really need is for the user to be able to submit a support ticket to a department, like 'Pre-Sales' or 'Bug Report', and for a …
https://drupal.asu.edu/content/support
Drupal.org. For everything Drupal, visit the community-supported forums, docs and more on drupal.org. Forums Docs. Pantheon. Need help with Pantheon hosting? See the Pantheon Docs or create a Pantheon support ticket. Pantheon Docs Create ticket Join us on Slack!
https://www.centarro.io/products/centarro-support
Support customers can access the core Drupal Commerce team through Zendesk for closely managed development support. Professional Support subscribers can open tickets for anything related to Drupal Commerce site building, configuration management, or general module usage. Code and architecture review are out of scope at this level.
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