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https://www.stakeholdermap.com/ITIL/itil-dictionary-E.html
(ITIL Service Transition) A subset of the IT infrastructure that is used for a particular purpose – for example, live environment, test environment, build environment. Also used in the term 'physical environment' to mean the accommodation, air conditioning, power system etc.
https://www.adventureswithagile.com/2014/11/25/early-life-support-for-an-agile-team/
Nov 25, 2014 · The ITIL solution is to contract the development team to hang around for a month to do early life support. Then we have coverage for this eventuality. In Agile of course, we look to have long lived teams, with shorter cycles for delivery, which is likely to remove this as a problem.
http://electric-cloud.com/wiki/display/releasemanagement/ITIL+Release+Early+Life+Support
Resources explaining the Early Life Support concept in the ITIL framework. The Release Management Wiki is a vendor-agnostic resource collecting thousands of expert resources across 141 sub-topics of release management - release automation, agile practices, ITIL/ITSM concepts, , release planning, tools, and …
https://docs.google.com/open?id=0B_bHxgE4p0GiYy1MWWNoQVZZNUk
Early Life Support-ITIL Process.pdf. Early Life Support-ITIL Process.pdf. Sign In. Details. Displaying Early Life Support-ITIL Process.pdf. ...
http://www.itsmprofessor.net/2013/04/the-best-of-service-transition-part-3.html
The ITIL Service Transition definition of ELS is the “Support provided for a new or changed IT service for a period of time after it is released.". During ELS the IT Service Provider may review the KPIs, Service Levels and Monitoring Thresholds, and provide additional resources for Incident and Problem Management.
http://www.itskeptic.org/content/who-owns-system-during-go-live-warranty-period
The ITIL authors meant Early-Life Support but all anyone hears is Early Life-Support, which is entirely the wrong connotation. ITIL Service Strategy already used the word "warranty" for the concepts of "utility and warranty" (look it up) and so there seemed to be a reluctance to call Early Life Support what it really is: the Warranty Period.
https://satheespractice.blogspot.com/2012/05/early-life-support.html
May 01, 2012 · Based on ITIL, Early Life Support provided for a new or Changed IT Service for a period of time after it is released. During Early Life Support the IT Service Provider may review the KPIs, Service Levels and Monitoring Thresholds, and provide additional Resources for Incident and Problem Management.
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