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https://www.zendesk.com/support/features/ecommerce-customer-service/
Ecommerce customers support, when done well, can mean the difference between earning a customer for life or driving them to a competitor. Zendesk helps retailers provide great customer service, no matter the channel, that will improve loyalty and lifetime value.
https://www.continentalmessage.com/industries/e-commerce-customer-service/
Providing a 24-7 customer service hotline for your website or e-commerce operation is an easy way to meet their expectations and show your commitment to customer satisfaction. Constant support without the costs. Employing CMS as your e-commerce customer service team allows your business to provide 24×7 support without the costs of hiring ...
https://www.providesupport.com/blog/how-to-choose-the-best-customer-support-options-for-your-ecommerce-website/
Nov 03, 2015 · To choose a best Customer support option for your e-commerce site you have to choose a professionals team that has expertise in your domain that can resolve the query of users and able to provide a quick response of all type of errors.
https://loyaltylion.com/blog/how-important-is-ecommerce-customer-service
It’s important to think about your customer service just as much as you think about all of your other marketing efforts. 79% of American shoppers believe that customer service is a “true test” of how much a brand values them. Meaning, they’re remembering the customer service you provide.
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