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https://en.wikipedia.org/wiki/Electronic_performance_support_systems
An electronic performance support system (EPSS) is any computer software program or component that improves user performance.. EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance. They can empower employees to perform tasks with a minimum amount of external intervention or training.By using this type of system an employee ...
https://elearningindustry.com/performance-support-more-than-just-training
May 31, 2014 · "Electronic Performance Support Systems" (EPSSs), usually available on mobile devices, are known to be really convenient with amazing take-up rates for the sole reason that workers already have their own personal mobile device, to begin with.
https://academy.whatfix.com/electronic-performance-support-system-characteristics/
Mar 13, 2017 · The Electronic Performance Support System Should be Self Explanatory and User-Friendly An EPSS is meant to reduce the need for much (but probably not all) prior training to accomplish a task. But, if an EPSS itself is difficult to use, the user will first need to learn how to operate the EPSS and only then will be able to use it.
https://learning-evolution.com/2017/11/08/what-is-a-electronic-performance-support-systems-epss/
Nov 08, 2017 · An electronic performance support system (EPSS) is any computer software program or component that improves user performance. Just-in-time support. EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance.
http://www.debwagner.info/hpttoolkit/epss_hpt.htm
Electronic Performance Support Systems (EPSSs) (Terri Lynn Cardona) Overview. Gloria Gery, in 1991, defined EPPS as “the use of technology to provide on-demand access to integrated information, guidance, advice, assistance, training, and tools to enable high-level job performance with a minimum of support from other people” (Snodgrass, 1998, p. 298).
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