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Emailtopia Response lowers the cost of transactions involving email by streamlining, automating and personalizing the entire inbound email lifecycle for group mailboxes. This includes intelligently routing inbound emails to agents, facilitating accurate and prompt responses and providing the tools to measure and audit email interactions.
https://docs.emailtopia.com/webui/
User Guide. Response Manager provides two user access methods: IMAP, in which a standard mail client like Outlook is used to perform user functions, and HTTP, in which user functions are performed using an Internet Explorer web interface. The User Guide is intended for users accessing Response Manager with a mail client (via IMAP).
https://rmuser.emailtopia.com/03_messages/04_move/
If you have the “Move messages to other group mailboxes” privilege for a group mailbox, you can move messages from that group mailbox to another group mailbox. This function is useful if a message was sent to an inappropriate group mailbox (for example, if a message about pricing was sent to the Support …
https://www.att.com/esupport/main.html#!/email-support
Find out how to set up and manage your AT&T email account. AT&T has you covered with AT&T Email Support support, troubleshooting, how-to articles, & videos.
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