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https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/manual-warranty-informations/services/h4273-premium-support.pdf
a renewal of an EMC Premium Support Option maintenance contract on or after May 31, 2018 for the eligible EMC Equipment identified on the EMC Product Warranty and Maintenance Table, subject to the Customer activating and maintaining the currently supported version(s) of EMC Secure Remote Support (“ESRS”) software during the
https://www.dellemc.com/en-us/services/support-services/index.htm
Dell EMC Support Services are built on a foundation of artificial intelligence (AI), machine learning and data analytics. Our Support Services are changing the way you look at saving time and increasing availability. Maximize productivity and uptime with the support expertise, insights and technologies we’re known for across the globe.
https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/manual-warranty-informations/products/data-protection/h6700-secure-select-sup-ho.pdf
With EMC Secure Select Support, a customer’s Premium Support Option maintenance contract is delivered by EMC support professionals who are United States citizens for those customers who have legal requirements to only have U.S. citizens working on their
https://www.parkplacetechnologies.com/knowledge-center/blog/emc/how-to-renew-emc-supportand-when-not-to/
The usual EMC procedure is to offer additional basic, enhanced, or premium support as an option for years four and five. Customers must have purchased the initial three-year support package to qualify. EMC is generally eager to get customers to sign up for another two years, so proactive contact from the company is highly likely.
https://www.dellemc.com/en-us/converged-infrastructure/support/index.htm
Dell EMC provides a range of support options for your Dell EMC converged infrastructure systems. Features include: Coordination of technical support resources spanning all aspects of the converged and hyper-converged infrastructure (CI/HCI) systems. Access to …
https://www.cds.net/storage-server-network-maintenance/dell-emc/server-network-support.html
As part of their comprehensive Dell EMC® premium offerings, CDS provide multi-level support for your servers and storage. Our Dell EMC support provisions are fully flexible, allowing you to select the level of technical coverage you need to keep servers, arrays, SANs and tape archives running efficiently.
https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/manual-warranty-informations/h4276-emc-prod-warranty-maint-table.pdf
defined in many contracts as “Core Software”), if any, unless the table indicates that such operating system is licensed ... Notice: In accordance with widely used business practices in the IT industry and in support of Dell EMC’s worldwide ... maintenance support option Premium None DELL EMC P WARRANTY AND M TABLE. Internal Use ...
https://community.emc.com/docs/DOC-60005
Jul 24, 2017 · When attempting to refresh support contract information from Settings>More Configuration> Manage Support Contracts, user receives the error: The system was unable to refresh the contract data. Please go to Support > Need more help? > Live Chat to chat with EMC support personnel. If this option is not available, contact your service provider.
https://www.dell.com/learn/us/en/uscorp1/legal~service-descriptions~en/documents~dell-premium-support-sd-us.pdf
The Dell Premium Support service description outlines the scope of service, requisite service steps, optional services and other important terms and conditions relevant …
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