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https://www.infotech.com/research/ss/build-an-end-user-computing-strategy
End user wants and needs have evolved. The consumerization is leading to the proliferation of devices, which makes it difficult to meet those needs. Use Info-Tech’s application-focused approach to build an end-user computing strategy that makes applications and services available to end users …
https://www.accenture.com/_acnmedia/pdf-11/accenture-gbu-the-state-of-end-user-computing-us-interactive.pdf
End User Computing Experience Report 4 Accenture conducted a survey of both IT and end users to better understand how well the primary computing devices (i.e. a device that runs a Windows operating system, OS X or iOS) that IT currently provides for end users meet the demands of the modern workplace and cloud environments.
https://www.researchgate.net/publication/238601132_Strategies_for_Dealing_with_End-User_Resistance
Jan 01, 2008 · This research reviewed the literature on the reasons for end-user resistance and identified a number of strategies that could be used for dealing with end-user resistance, such as end-user support ...
https://www.greatsampleresume.com/job-responsibilities/end-user-support-responsibilities/
Resolve and debug user problems for serious adverse event tracking, reporting system and document management system. Train and support help desk for end-user community. Gather additional requirements and provide end-user support working closely with end users. Identify and develop required written and online support documentation.
https://www.optus.com.au/enterprise/accelerate/communications/the-future-of-end-user-computing
Once the above steps are in place, you should now be ready to manage any app, device, or data. You can enhance the end-user experience further (while maintaining IT control) by offering an enterprise app store – a unified store for all apps and data, app availability based on role, app request workflows, and self-service subscriptions.
https://www.doit.state.nm.us/docs/project_oversight/proj_mgmt_templates/DoIT_OperationsAndSupportPlanTemplate.doc
[Purpose of this Section: State the overall strategy or proposed solution(s) for providing end user support to meet the stated objectives. Will there be central help desk support? Is there to be a regional end user support? Where would the regional units be located? Is there to be local on-site support?
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/175618/government-end-user-device-strategy_0.pdf
8. support optimising the number of devices per user. Finally, the strategy will position government ICT to be able to take advantage of new business-driven technology opportunities in the future, both more rapidly and in ... The End User Device Strategy subgroup, the Cabinet Office Commercial Portfolio
https://www.indeed.com/q-End-User-Support-Manager-jobs.html
Provides support to end users for computer, ... Be the first to see new End User Support Manager jobs. My email: By creating a job alert or receiving recommended jobs, you agree to our Terms. You can change your consent settings at any time by unsubscribing or as detailed in our terms.
https://careertrend.com/about-5553054-end-user-support-job-description.html
An end user support professional, also called a computer support specialist, supports customers and computer users to ensure that all computers, software and peripherals are functioning properly. An end user support person could work inside an organization or support customers who have purchased a particular software ...
https://www.cio.com/article/2438165/the-real-measure-of-great-end-user-services.html
Service level agreements are necessary to provide a base level of metrics for IT support performance, but sole reliance on SLAs is likely to create unhappy and even unproductive users.
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