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https://www.slideshare.net/Agcristi/accentures-own-erp-production-support-model
Apr 22, 2010 · 1. Planning for and sustaining high performance Accenture’s Own ERP Production Support Model 2. Over the past decade, most large corporations have turned to Enterprise Resource Planning (ERP) solutions to enable a seamless flow of information and transactions across diverse business functions, business units and geographic boundaries.
https://www.accenture.com/t00010101t000000z__w__/jp-ja/_acnmedia/accenture/conversion-assets/dotcom/documents/global/pdf/technology_11/accenture-erp-production.pdf
the ERP might have on other processes.” Rounding out the governance model is a cross-operations team composed of IT and OSE resources that work across three support tiers to track service level agreements, measure production support effectiveness, monitor benefits, drive business requirements and provide user support.
https://it.toolbox.com/question/erp-production-support-model-methodology-081508
ERP Production Support Model/Methodology I have been tasked with heading up the Post Live Production Support process for our ERP implementation. I am looking for suggestions on methodology, request process, tools and tips for rolling out a process.Author: Mary Beth Johnson
https://www.computerweekly.com/opinion/Why-in-sourcing-ERP-support-makes-good-business-sense
Why in-sourcing ERP support makes good business sense ... business case for outsourcing the ongoing support of the ERP system to an external consulting partner. ... internal ERP support model …
https://www.computerweekly.com/opinion/How-to-achieve-ERP-success-part-3-support-and-development
How to achieve ERP success: part 3 - support and development As the new system enters its business as usual phase there needs to be an organisational structure in place to both support …
http://www.kaartech.com/blog/2017/10/02/understanding-sap-support/
Oct 02, 2017 · SAP standard/ enterprise/ VDS is mandatory on On-Prem licenses. SAP Enterprise Support (22% of the license buy price) The SAP Enterprise Support offering is SAP’s support engagement where SAP commits to simplify and optimize business and IT operations, minimize business disruption, and speed time-to-value with the rapid adoption of …
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