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https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/error-extracting-support-files-catastrophic/2faea46b-96ed-4b05-8f56-f49089fd1539
Feb 17, 2018 · Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
http://support.avanquest.com/support/solutions/articles/1000076638--error-extracting-support-files-kb000003-
C:\Program Files\Common Files\InstallShield. This can be accessed by double-clicking on the My Computer option on your Windows Desktop or in your Start menu. Then, double-click on the folder Program Files. Next, double-click on the folder Common Files, and in there you will see the InstallShield folder. Delete this InstallShield folder.
https://social.technet.microsoft.com/Forums/office/en-US/7082dcff-351d-45b2-a421-dbbb463b6586/error-extracting-support-files
Sep 15, 2011 · Delete the Temporary Internet Files: Click Start> Settings> Control Panel> Internet Options> General tab. Click the Delete Files button, then put a checkmark in the box to Delete all offline content, and click OK, and OK.
https://sorcerers.net/community/threads/soa-error-extracting-support-files-solution.53871/
Feb 20, 2011 · 2.) Restart your computer (important)! Go to your start menu and type %temp% in search programs and files (windows 7), then press enter. Delete everything in this folder. If you tried to uninstall SoA/ToB and failed to do so without restarting, you won't be able to delete the InstallShield temp files in %temp% unless you restart your computer.
http://support.avanquest.com/support/solutions/articles/1000076281-getting-an-error-extracting-support-files-when-installing-myinvoices-estimates-kb012072-
Please see the following KB article: "Error extracting support files" (KB000003)
https://au.answers.yahoo.com/question/index?qid=20090609203137AAqmV88
Jun 09, 2009 · Delete the Program Files\Common Files\InstallShield\Engine folder and then rerun the setup. 5.) Reinstalling Internet Explorer (IE) 5.x can also repair a number of corrupted/missing core Windows files from your machine, so reinstalling IE 5.x and the NT service pack is …
https://forums.civfanatics.com/threads/error-extracting-support-files-access-denied.372006/
Jul 18, 2010 · Access denied tends to be from installing under one set of permissions and then trying to do something with a file using a different set of permissions. In Vista and Win7 that tends to mean installing X86 folder and then running without admin.
http://www.pearsonassessmentsupport.com/support/index.php?View=entry&EntryID=1090
If you are receiving the message Error extracting support files, access denied, you may need additional rights to install the software. The software installation must install certain files to the …
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