Find all needed information about Esxi Support Mode. Below you can see links where you can find everything you want to know about Esxi Support Mode.
https://kb.vmware.com/s/article/1017910
Tech Support Mode (TSM) provides a command-line interface that can be used by the administrator to troubleshoot and correct abnormal conditions on VMware ESXi hosts. TSM can be accessed in two ways: Logging in directly on the console of the ESXi server. Logging in remotely via SSH.
https://docs.vmware.com/en/VMware-vSphere/6.0/com.vmware.vsphere.hostclient.doc/GUID-12E27BF3-3769-4665-8769-DA76C2BC9FFE.html
The ESXi Shell (formerly Tech Support Mode or TSM) is disabled by default on ESXi hosts. You can enable local and remote access to the shell if necessary. You can enable local and remote access to the shell if necessary.
https://virtualizationreview.com/Blogs/Everyday-Virtualization/2011/06/Enable-Tech-Support-Mode-on-ESXi.aspx
Jun 08, 2011 · Enable Tech Support Mode on ESXi VMware has made an important feature of the latest and greatest ESXi (a.k.a. the vSphere hypervisor) -- the command-line environment or tech-support mode -- a bit complex to access. (Tech-support mode was easy to access in older versions, and I cover it here in an earlier post.).
http://www.van-lieshout.com/2011/01/esxi-tech-support-mode/
If you want to enable local TSM, select Enable Local Tech Support and press Enter. This allows you to login using the local console (ALT-F1) of the ESXi host. If you want to enable remote TSM, select Enable Remote Tech Support (SSH) and press Enter. This allows you to login to the ESXi host via SSH.
https://docs.vmware.com/en/VMware-vSphere/6.5/com.vmware.vsphere.security.doc/GUID-12E27BF3-3769-4665-8769-DA76C2BC9FFE.html
The ESXi Shell is independent of in lockdown mode. Even if the host is running in lockdown mode, you can still log in to the ESXi Shell if it is enabled. ESXi Shell Enable this service to access the ESXi Shell locally. SSH Enable this service to access the ESXi Shell remotely by using SSH.
http://www.yellow-bricks.com/2010/03/01/disable-tech-support-on-esxi/
Mar 01, 2010 · Hiding the “tech support mode”, or even making us type “unsupported” is nothing more than insulting. Please don’t go out of your way to make our lives more difficult by continuing to remove tools ability to support our environments. Though it aspires to be as such, ESXi has NOT yet reached appliance status.
https://communities.vmware.com/thread/398056
Apr 13, 2012 · How to enable Remote Tech Support Mode via vsphere client on an esx/esxi host without accessing the service console or DCUI? Is that possible or not? like we can enable the tech support mode from vsphere client by accessing the Configuration Tab.
https://www.vmware.com/resources/compatibility/search.php
Technical support for VMware products is available online or by phone depending on your support offering.. Self-service, web-based support resources such as the Knowledge Base and VMware Communities are also available
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