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https://www.reddit.com/r/Eve/comments/5f9z4r/support_ticket_response_time/
(actually even less, because some people from time to time modify their messages a bit) Some of you will say that there's nothing wrong with posting ads again in 5-10 minutes. But ~91.5% of messages were posted second time within 5 minutes after the previous one. So ~91.5% of Jita local is just a repeat of what you just saw.
https://steamcommunity.com/app/8500/discussions/0/2741975115062867736/
May 11, 2017 · Steam Support response time holds a honourable first place with 40 days. EVE Online is currently second best with 23 days. Blizzard finished third with 10 days (was second best). In each of mentioned three cases the question was incredibly simple. Well... Will EVE Online support overcome Steam Support's record?
https://support.eveonline.com/hc/en-us
Welcome to the EVE Online Help Center. Please use the search feature or browse our Knowledge Base of support articles for information and/or solutions to issues. Alternatively you can file a support ticket to get in touch with a Game Master who will assist you as soon as possible.
https://forums-archive.eveonline.com/default.aspx?g=posts&t=189751
Jan 06, 2013 · EVE New Citizens Q&A. Forum Index EVE Forums » EVE Communication Center » EVE New Citizens Q&A » Support Ticket response time. Topic is locked indefinitely. Support Ticket response time. First post. Author Previous Topic Next Topic: …
https://www.reddit.com/r/Eve/comments/enqzj7/response_time_from_ccp_support/
(actually even less, because some people from time to time modify their messages a bit) Some of you will say that there's nothing wrong with posting ads again in 5-10 minutes. But ~91.5% of messages were posted second time within 5 minutes after the previous one. So ~91.5% of Jita local is just a repeat of what you just saw.
https://www.eveonline.com/article/an-update-on-customer-services-ticket-queue-waiting-times
An update on Customer Service ticket queue waiting times 2016-04-05 - By CCP Falcon - EVE news. ... Due to this, for non-critical issues our response time to support tickets has often exceeded 7-12 days, which is both far below the level of service we strive to provide and …
https://www.reddit.com/r/Eve/comments/et6ovk/rant_the_support_ticket_response_time_is_too_damn/
Rant: The Support Ticket Response Time Is Too Damn Slow After 3 nights of being unable to properly play the game, I'm in a foul mood and I need to rant. CCP's pokey response times to low-priority tickets is well known, and I appreciate why this is.
https://support.oneidentity.com/essentials/sr-severity-levels-response-times
The following table defines the severity levels and the targeted initial response time for Standard Support, 24x7 Support, and Premier Support. It is helpful to clearly explain the business impact of your issue when contacting the Support Center. Standard Support available during local business hours; 24x7 Support for severity 1 issues only
https://support.eveonline.com/hc/en-us/sections/201161432-Account-Details-Services
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https://www.reddit.com/r/Eve/comments/etwyo2/ccp_support_response_time_is_ridiculous_at_the/
r/Eve: The official r/eve subreddit for games taking place in the Eve Online universe. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. ... CCP Support response time is ridiculous at the moment.
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