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https://forums-archive.eveonline.com/default.aspx?g=posts&t=189751
Jan 06, 2013 · EVE New Citizens Q&A. Forum Index EVE Forums » EVE Communication Center » EVE New Citizens Q&A » Support Ticket response time. Topic is locked indefinitely. Support Ticket response time. First post. Author Previous Topic Next Topic: …
https://www.reddit.com/r/Eve/comments/5f9z4r/support_ticket_response_time/
r/Eve: The official r/eve subreddit for games taking place in the Eve Online universe. ... Support Ticket Response Time. Close. 4. Posted by. muninn btw. 3 years ago. Archived. Support Ticket Response Time. Is anyone else getting very long response times for their tickets? I honestly wouldn't mind but as of now, I am stuck in Alpha state ...
https://support.eveonline.com/hc/en-us
Welcome to the EVE Online Help Center. Please use the search feature or browse our Knowledge Base of support articles for information and/or solutions to issues. Alternatively you can file a support ticket to get in touch with a Game Master who will assist you as soon as possible.
https://www.reddit.com/r/Eve/comments/et6ovk/rant_the_support_ticket_response_time_is_too_damn/
Rant: The Support Ticket Response Time Is Too Damn Slow After 3 nights of being unable to properly play the game, I'm in a foul mood and I need to rant. CCP's pokey response times to low-priority tickets is well known, and I appreciate why this is.
https://steamcommunity.com/app/8500/discussions/0/2741975115062867736/
May 11, 2017 · Response times are dependent on the nature of the ticket, with reimbursement and security tickets taking the longest. Time vary dependent on the amount of tickets each que has, the amount of investigation involved, and the number of teams needed to correct the issue ( Such as CCP contacting third party operators such as Valve.)
https://www.eveonline.com/article/an-update-on-customer-services-ticket-queue-waiting-times
An update on Customer Service ticket queue waiting times 2016-04-05 - By CCP Falcon - EVE news. ... we are currently experiencing extremely high support ticket load. Due to this, for non-critical issues our response time to support tickets has often exceeded 7-12 days, which is both far below the level of service we strive to provide and the ...
https://forums-archive.eveonline.com/default.aspx?g=posts&t=502991
Dec 06, 2016 · EVE Forums » EVE Communication Center » EVE New Citizens Q&A » Support ticket response time. Topic is locked indefinitely. Support ticket response time. ... I'd like to hear from you guys what the average response time is after putting in a support ticket. I placed one yesterday afternoon and am still waiting to hear back from anyone. Is ...
https://www.geckoboard.com/learn/kpi-examples/customer-support-kpis/first-response-time/
First Response Time What is First Response Time? First Response Time is the number of minutes, hours, or days between when a customer submits a support ticket and when a customer support representative provides an initial response. It indicates how long a customer has to wait before being helped. This metric is also called First Reply Time.
https://support.eveonline.com/hc/en-us/sections/201161432-Account-Details-Services
EVE Universe. EVE Online Learn about EVE Online; Forums Forum for ... Account Details & Services. EVE Online; Account & Subscription; Account Details & Services; Submit Support Ticket. My Tickets. Promoted articles. Account Recovery; PLEX Vault; Redeeming Items; Triglavian Invasion; Mission Site disappeared after Downtime;
https://community.eveonline.com/support/
Help & Information. Our support Knowledge Base articles can answer many of your gameplay, technical and billing questions about EVE Online. If you can't find the help you need there, filing a support ticket will contact our customer support team with your requests.
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