F5 Support Sla

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Service Level Agreement (SLA) - f5.com

    https://www.f5.com/services/resources/glossary/service-level-agreement-sla
    Examples of metrics used to define an SLA include percentage of network uptime, power uptime, support availability, and other performance benchmarks. F5 works with its customers to support their applications and the networks they run on. F5 Network Support Centers are strategically located throughout the world.

Support Services F5

    https://www.f5.com/services/support
    The F5 WebSupport Portal provides you with fast flexible access to F5 Network Support Centers. Quickly create new support cases, receive an automated case number, read case details and updates, upload troubleshooting attachments, and more. Online help is always available. North America: 1-888-882-7535

Support Policies - f5.com

    https://www.f5.com/services/support/support-offerings/support-policies
    Scope of Support. F5 Support Services is designed to remotely assist you with specific break-fix issues regarding ongoing maintenance of your F5 products. All F5 products come with a one-year manufacturer's hardware warranty and 90 days of software media warranty. Technical support is limited to F5 products with active support contracts.

Was this information helpful? - support.f5.com

    https://support.f5.com/csp/article/K623
    Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support

F5 Cloud Services Frequently Asked Questions

    https://clouddocs.f5.com/cloud-services/latest/f5-cloud-services-GS-FAQ.html
    F5 Cloud Services Frequently Asked Questions. Q: Is there a service-level agreement (SLA) for Cloud Services? Q: What are organizations, users, and roles? Q: Why do I see multiple accounts when I log into F5 Cloud Services? Q: Which browsers does F5 Cloud Services support? See also

Filling the SLA Gap in the Cloud DevCentral - F5 Networks

    https://devcentral.f5.com/s/articles/filling-the-sla-gap-in-the-cloud
    Nov 07, 2012 · F5.COM DEVCENTRAL SUPPORT PARTNERS MYF5. Back to Article List Lori MacVittie. Dev Central Account Customer User. Filling the SLA Gap in the Cloud. Updated 7 years ago Originally posted November 07, 2012 by Lori MacVittie F5 …

Guidelines and Policies - F5 Networks

    https://www.f5.com/pdf/customer-support/guidelines-and-policies-ds.pdf
    Scope of Support F5 offers several support options, so you can be confident your organization has the level of care it needs, when it needs it. Maintenance agreements All F5 products come with a one-year manufacturer’s hardware warranty and a 90-day software media warranty. Technical support is limited to F5 products with active support contracts.

Maintain Your F5 Solution with Fast,

    https://www.f5.com/pdf/customer-support/standard-premium-ds.pdf
    Standard and Premium Support Features From F5-trained Network Support Engineers to online tools and software downloads, you’ll find a range of F5 resources to provide the right level of support for your organization. The difference between Standard and Premium support levels is in support hours. Expert Assistance When You Need It

F5 BIG-IP Service Premium (Level 1-3) - technical support ...

    https://www.cdw.com/product/F5-BIG-IP-Service-Premium-Level-1-3-technical-support/3158598
    F5 Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 …Price: $192818.99

AskF5 Home - support.f5.com

    https://support.f5.com/csp/
    Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support

Service Level Agreement (SLA) - f5.com

    https://www.f5.com/services/resources/glossary/service-level-agreement-sla
    Examples of metrics used to define an SLA include percentage of network uptime, power uptime, support availability, and other performance benchmarks. F5 works with its customers to support their applications and the networks they run on. F5 Network Support Centers are strategically located throughout the world.

Support Services F5

    https://www.f5.com/services/support
    F5 Network Support Centers are strategically located for partners and customers in APAC, Japan, EMEA, and North America. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers who are available when you are. ISO 9001:2015 Certified

AskF5 Home - support.f5.com

    https://support.f5.com/csp/
    Support Programs. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support. North America: 1-888-882-7535 Outside North America: 800-11-275-435. Local Support Numbers Feedback and Help ...

Was this information helpful? - support.f5.com

    https://support.f5.com/csp/article/K623
    Support Programs. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support. North America: 1-888-882-7535 Outside North America: 800-11-275-435. Local Support Numbers Feedback and Help ...

F5 Cloud Services Frequently Asked Questions

    https://clouddocs.f5.com/cloud-services/latest/f5-cloud-services-GS-FAQ.html
    F5 Cloud Services Frequently Asked Questions. Q: Is there a service-level agreement (SLA) for Cloud Services? Q: What are organizations, users, and roles? Q: Why do I see multiple accounts when I log into F5 Cloud Services? Q: Which browsers does F5 Cloud Services support? See also

Filling the SLA Gap in the Cloud DevCentral - F5 Networks

    https://devcentral.f5.com/s/articles/filling-the-sla-gap-in-the-cloud
    Nov 07, 2012 · F5.COM DEVCENTRAL SUPPORT PARTNERS MYF5. Back to Article List Lori MacVittie. Dev Central Account Customer User. Filling the SLA Gap in the Cloud. Updated 7 years ago Originally posted November 07, 2012 by Lori MacVittie F5 …

The Hitchhiker’s Guide to BIG-IP in Azure ... - F5 Networks

    https://devcentral.f5.com/s/articles/the-hitchhikers-guide-to-big-ip-in-azure-high-availability-26962
    Jun 21, 2017 · Those of us who have deployed the F5 BIG-IP in a traditional data center environment know that ensuring high-availability, (HA), is more than just having multiple pool members behind a single BIG-IP; it’s equally as important to ensure the BIG-IP does not represent a single point of failure.

F5 BIG-IP Service Premium (Level 1-3) - technical support ...

    https://www.cdw.com/product/F5-BIG-IP-Service-Premium-Level-1-3-technical-support/3158598
    F5 Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 …Price: $192818.99

F5 Networks - Login

    https://login.f5.com/
    If you're an F5 Partner, your F5 Support ID gives you access to the resources listed here, but you'll need to create an account on Partner Central to access partner resources. About F5. Corporate Information ...

Support Service Level Agreement Qualys, Inc.

    https://www.qualys.com/support/sla/
    Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy. Such notice may be provided by email or by posting the revised terms on Qualys’ website.



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