Find all needed information about F5 Support Sla. Below you can see links where you can find everything you want to know about F5 Support Sla.
https://www.f5.com/services/resources/glossary/service-level-agreement-sla
Examples of metrics used to define an SLA include percentage of network uptime, power uptime, support availability, and other performance benchmarks. F5 works with its customers to support their applications and the networks they run on. F5 Network Support Centers are strategically located throughout the world.
https://www.f5.com/services/support
The F5 WebSupport Portal provides you with fast flexible access to F5 Network Support Centers. Quickly create new support cases, receive an automated case number, read case details and updates, upload troubleshooting attachments, and more. Online help is always available. North America: 1-888-882-7535
https://www.f5.com/services/support/support-offerings/support-policies
Scope of Support. F5 Support Services is designed to remotely assist you with specific break-fix issues regarding ongoing maintenance of your F5 products. All F5 products come with a one-year manufacturer's hardware warranty and 90 days of software media warranty. Technical support is limited to F5 products with active support contracts.
https://support.f5.com/csp/article/K623
Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support
https://clouddocs.f5.com/cloud-services/latest/f5-cloud-services-GS-FAQ.html
F5 Cloud Services Frequently Asked Questions. Q: Is there a service-level agreement (SLA) for Cloud Services? Q: What are organizations, users, and roles? Q: Why do I see multiple accounts when I log into F5 Cloud Services? Q: Which browsers does F5 Cloud Services support? See also
https://devcentral.f5.com/s/articles/filling-the-sla-gap-in-the-cloud
Nov 07, 2012 · F5.COM DEVCENTRAL SUPPORT PARTNERS MYF5. Back to Article List Lori MacVittie. Dev Central Account Customer User. Filling the SLA Gap in the Cloud. Updated 7 years ago Originally posted November 07, 2012 by Lori MacVittie F5 …
https://www.f5.com/pdf/customer-support/guidelines-and-policies-ds.pdf
Scope of Support F5 offers several support options, so you can be confident your organization has the level of care it needs, when it needs it. Maintenance agreements All F5 products come with a one-year manufacturer’s hardware warranty and a 90-day software media warranty. Technical support is limited to F5 products with active support contracts.
https://www.f5.com/pdf/customer-support/standard-premium-ds.pdf
Standard and Premium Support Features From F5-trained Network Support Engineers to online tools and software downloads, you’ll find a range of F5 resources to provide the right level of support for your organization. The difference between Standard and Premium support levels is in support hours. Expert Assistance When You Need It
https://www.cdw.com/product/F5-BIG-IP-Service-Premium-Level-1-3-technical-support/3158598
F5 Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 …Price: $192818.99
https://support.f5.com/csp/
Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support
https://www.f5.com/services/resources/glossary/service-level-agreement-sla
Examples of metrics used to define an SLA include percentage of network uptime, power uptime, support availability, and other performance benchmarks. F5 works with its customers to support their applications and the networks they run on. F5 Network Support Centers are strategically located throughout the world.
https://www.f5.com/services/support
F5 Network Support Centers are strategically located for partners and customers in APAC, Japan, EMEA, and North America. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers who are available when you are. ISO 9001:2015 Certified
https://support.f5.com/csp/
Support Programs. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support. North America: 1-888-882-7535 Outside North America: 800-11-275-435. Local Support Numbers Feedback and Help ...
https://support.f5.com/csp/article/K623
Support Programs. Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support. North America: 1-888-882-7535 Outside North America: 800-11-275-435. Local Support Numbers Feedback and Help ...
https://clouddocs.f5.com/cloud-services/latest/f5-cloud-services-GS-FAQ.html
F5 Cloud Services Frequently Asked Questions. Q: Is there a service-level agreement (SLA) for Cloud Services? Q: What are organizations, users, and roles? Q: Why do I see multiple accounts when I log into F5 Cloud Services? Q: Which browsers does F5 Cloud Services support? See also
https://devcentral.f5.com/s/articles/filling-the-sla-gap-in-the-cloud
Nov 07, 2012 · F5.COM DEVCENTRAL SUPPORT PARTNERS MYF5. Back to Article List Lori MacVittie. Dev Central Account Customer User. Filling the SLA Gap in the Cloud. Updated 7 years ago Originally posted November 07, 2012 by Lori MacVittie F5 …
https://devcentral.f5.com/s/articles/the-hitchhikers-guide-to-big-ip-in-azure-high-availability-26962
Jun 21, 2017 · Those of us who have deployed the F5 BIG-IP in a traditional data center environment know that ensuring high-availability, (HA), is more than just having multiple pool members behind a single BIG-IP; it’s equally as important to ensure the BIG-IP does not represent a single point of failure.
https://www.cdw.com/product/F5-BIG-IP-Service-Premium-Level-1-3-technical-support/3158598
F5 Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 …Price: $192818.99
If you're an F5 Partner, your F5 Support ID gives you access to the resources listed here, but you'll need to create an account on Partner Central to access partner resources. About F5. Corporate Information ...
https://www.qualys.com/support/sla/
Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy. Such notice may be provided by email or by posting the revised terms on Qualys’ website.
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