Fannie Mae Du Tech Support

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Technology Application Support - Fannie Mae

    https://www.fanniemae.com/singlefamily/technology-support
    The Technology Support Center is the primary point of contact for Fannie Mae customers seeking information on or assistance with Fannie Mae technology applications. Reach out to us via phone or web chat using the links below, or try using our online search to answer to your question.

Contact Us Fannie Mae

    http://www.fanniemae.com/portal/about-fm/contact-us.html
    Provides product information and technical assistance on Fannie Mae's technology tools. For support related to all Single-Family technology, call 800-2FANNIE (800-232-6643), Option 1, then Option 1. For support related to all Multifamily technology, call 800-2FANNIE (800-232-6643), Option 2, then Option 1. See Single-Family and Multifamily Technology Support for details

Desktop Underwriter (DU) - Fannie Mae

    https://www.fanniemae.com/singlefamily/desktop-underwriter
    Desktop Underwriter® (DU®) provides lenders a comprehensive credit risk assessment that determines whether a loan meets Fannie Mae’s eligibility requirements. Manage My Account If account is locked or deactivated, or you forgot your user ID, contact your Technology Manager administrator.

Single-Family Mortgage Technology Platform - Fannie Mae

    https://www.fanniemae.com/singlefamily/technology-solutions
    Fannie Mae's suite of Servicing solutions aid in managing servicing assets and mitigating risks. Our servicing and investor reporting applications allow lenders to effectively manage loan performance and reporting and provide options for servicers to manage borrower delinquencies and prevent defaults.

Technology Requirements - Fannie Mae

    https://multifamily.fanniemae.com/sites/g/files/koqyhd161/files/migrated-files/content/technology_requirements/technology-requirements.pdf
    Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition (see Windows 8.1 Enterprise Edition System Requirements for more technical information). Desktop Underwriter® and Desktop Originator® have also been tested for compatibility with Windows 10.

Technology Manager - Fannie Mae

    https://www.fanniemae.com/singlefamily/technology-manager
    If so, contact the designated Technology Manager administrator at your company to register you for the application(s). Only administrators have the ability to set up and manage application access for users. Once registered, users can set up their passwords and update their personal profiles via …

When does a loan need to be resubmitted to DU?

    https://ask-poli.fanniemae.com/Selling-Guide/Origination-thru-Closing/Subpart-B3-Underwriting-Borrowers/Chapter-B3-2-Desktop-Underwriter-DU-/1104094911/When-does-a-loan-need-to-be-resubmitted-to-DU.htm
    The loan amount tolerance does not apply to Fannie Mae’s requirements regarding the amount of cash back to the borrower on a limited cash-out refinance transaction. (See B2-1.2-02, Limited Cash-Out Refinance Transactions.) For additional information, see B3-2-10, Accuracy of DU Data, DU Tolerances, and Errors in the Credit Report.

Single-Family and Multifamily Business Contacts Fannie Mae

    http://www.fanniemae.com/portal/about-fm/sf-mf-contacts.html
    Dial 1-800-2FANNIE and press 1 then 1. Hours of Operation: 24 hours a day, 7 days a week. For holiday support hours, self-service help, online chat, or help resetting your password, go to the Single-Family Technology Support page or the Multifamily Technology Support page.

Desktop Originator (DO) - Fannie Mae

    https://www.fanniemae.com/singlefamily/desktop-originator
    The logic used by the Desktop Underwriter (DU) validation service to validate bonus, overtime, and commission income using a Verification of Employment and Income report will be updated. This update will apply to all new casefiles submitted to DU on or after Jan. 1, 2020.

Desktop Underwriter - Fannie Mae

    https://desktopunderwriter.fanniemae.com/
    DO/DU Updates View new and updated DU Release Notes, FAQs and more. View Release Notes

Technology Requirements - Fannie Mae

    https://multifamily.fanniemae.com/sites/g/files/koqyhd161/files/migrated-files/content/technology_requirements/technology-requirements.pdf
    Fannie Mae applications are currently compatible with computers that run on the Microsoft® Windows® 8.1 Enterprise Edition (see Windows 8.1 Enterprise Edition System Requirements for more technical information). Desktop Underwriter® and Desktop Originator® have also been tested for compatibility with Windows 10.

B3-2-10, Accuracy of DU Data, DU Tolerances, and Errors in ...

    https://ask-poli.fanniemae.com/Selling-Guide/Origination-thru-Closing/Subpart-B3-Underwriting-Borrowers/Chapter-B3-2-Desktop-Underwriter-DU-/1032992001/B3-2-10-Accuracy-of-DU-Data-DU-Tolerances-and-Errors-in-the-Credit-Report-12-04-2019.htm
    DU Tolerances for Refinance Transaction Loan Amount Changes. For refinance transactions, Fannie Mae allows the following tolerances to the loan amount: The loan amount may increase $500 or up to 1% of the loan amount, whichever is less. The loan amount may decrease 5% of the loan amount.

Ask Poli - Fannie Mae

    https://ask-poli.fanniemae.com/Underwriting-Borrowers/Desktop-Underwriter-DU-/DU-Validation-Service-Other-SupportCenter-Only/
    Desktop Underwriter (DU) DU General Information; DU Validation Service; ... are the official statements of Fannie Mae's policies and procedures, and should be adhered to in the event of discrepancies between information provided by this service and the Guides. ... If you still have Technical Support questions, feel free to email Ask_Poli ...

Fannie Mae Live Chat Customer Service

    https://gethuman.com/chat/Fannie-Mae
    While Fannie Mae does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Fannie Mae is their 800-732-6643 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

Premium Tech Support Ellie Mae

    https://www.elliemae.com/support/technical-support
    The Ellie Mae Enterprise Tech Support (ETS) team is comprised of technical support professionals, customer success managers and customer success engineers. Their services are targeted at our most advanced customers, who have built highly personalized and market-leading approaches to their residential home lending businesses. The Ellie Mae ETS team aims to provide quick, reactive …

Desktop Originator - Fannie Mae

    https://desktoporiginator.fanniemae.com/
    DO/DU Updates View new and updated DU Release Notes, FAQs and more. View Release Notes

Fannie Mae Phone Number Call Now & Skip the Wait

    https://gethuman.com/phone-number/Fannie-Mae
    The best Fannie Mae phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Fannie Mae rep, reminders when the call center opens, tips and shortcuts from other Fannie Mae customers who called this number.

Access rights validated

    https://technologymanager.efanniemae.com/selfservice/
    Access rights validated

Contact IT for Help INFORMATION TECHNOLOGY - du.edu

    https://www.du.edu/it/contact
    The IT Help Center provides technology support services to DU students, faculty, and staff. Customers can: Visit in-person in the Anderson Academic Commons, Room 270 map Request help online; Call 303-871-4700; Helpful articles, how-to instructions and online support resources can also be found on the IT Support and Services website tabs or by visiting our Knowledge Base.

Ask Poli - Fannie Mae

    https://askpoli.fanniemae.com/
    While every effort has been made to ensure the reliability of the content in Ask Poli, Fannie Mae's Selling Guide Servicing Guide and its updates, including Guide Announcements and Release Notes, are the official statements of Fannie Mae's policies and procedures, and should be complied with in the event of discrepancies between information ...

Lead Software Engineer (Java/AWS) Reston, Virginia ...

    https://careers.fanniemae.com/jobs/58118?lang=en-us
    WARNING: Please note that Fannie Mae does not use text messaging or Google chat services for job screening or interviews with potential candidates. If you apply to a position at Fannie Mae and meet the requirements, a Fannie Mae recruiter may be in touch by phone or through email on a Fannie Mae …

Working as an IT Support at Fannie Mae: Employee Reviews ...

    https://www.indeed.com/cmp/Fannie-Mae/reviews?fjobtitle=IT+Support
    Reviews from Fannie Mae employees about Fannie Mae culture, salaries, benefits, work-life balance, management, job security, and more. ... Fannie Mae Employee Reviews for IT Support. Review this company. ... Remote agent for DO/DU, assisted customers processing of loans. Reviewed information and gave technical assistance to customers in a call ...4/5(1.2K)



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