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https://www.indeed.com/hire/interview-questions/technical-support
Whether you are preparing to interview a candidate or applying for a job, review our list of top Technical Support interview questions and answers. Share. Tweet. What made you get into technical support? This question can help you gain a better understanding of the applicant's individual motivations. ... Example: "First, let me say that ...
https://content.wisestep.com/common-interview-questions-answers-support/
To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support interview.
https://joehertvik.com/help-desk-definitions-level-1-level-2-level-3-support/
In one of my roles, I run a Help Desk for two companies outside of Chicago. One of the confusing things about Help Desk management and talking to people about an IT Operations Help Desk, is that people don’t understand what Level 1, Level 2, and Level 3 Help Desk support is (as well as Level 0 support and Level 4 support, which not everyone talks about).
https://career.guru99.com/top-50-desktop-support-interview-questions/
You are here: Home / Latest Articles / BPO & Customer Support / Top 50 Desktop Support Interview Questions & Answers last updated November 2, 2019 / 99 Comments / in BPO & Customer Support / …
https://en.wikipedia.org/wiki/Technical_support
Tier I (or Level 1, abbreviated as T1 or L1) is the initial support level responsible for basic customer issues. It is synonymous with first-line support, level 1 support, front-end support, support line 1, and various other headings denoting basic level technical support functions.
https://www.greycampus.com/blog/it-service-management/it-support-what-are-the-different-levels
Jan 19, 2018 · Support methodology and Hand over methods to the next level. Tier I or Level 1, is the first support level accountable for basic issues. It is also known as first-line support, level 1 support, support line 1 and others to denote basic support function. The job of a Tier 1 support is to gather the customer’s data and to determine the issue.
https://www.randstad.co.uk/career-advice/interview-guidance/50-it-support-job-interview-questions-and-answers/
Jan 22, 2019 · Applied for a job in IT support and got through to the interview stage? Read our in-depth interview tips designed to help you land that role. If you are still at the application stage, why not read our guide on how to write an IT support cover letter. Technical IT support interview questions.
https://www.youtube.com/watch?v=4DKa2nklYvI
Dec 19, 2015 · This video is about Top 20 Desktop Support Interview Questions. Content of this video can also be used as a learning/teaching tool for Desktop/PC Support. ... Common Level 1 IT Issues (Desktop ...Author: cobuman
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