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https://www.interviewarea.com/1st-line-support-interview-questions-tips/
If you have an interview for a 1st Line support role then you will need to be experienced in IT and be able to explain how things work in a non technical manner. If you have got an interview lined up the first thing you need to do is your research. Look into the company …
https://www.glassdoor.co.uk/Interview/1st-line-support-interview-questions-SRCH_KO0,16.htm
A free inside look at 1st line support interview questions and process details for 35 companies - all posted anonymously by interview candidates. ... First Line Support Technician at thyssenkrupp was asked... 13 Jan 2013. N/A. 1 Answer. n/a. ... First Line Technical Support at razorblue was asked...
https://community.spiceworks.com/topic/428802-interview-questions-for-an-it-support-position
Jan 09, 2014 · Interview questions for an IT Support position? by mrkblm. on ... All of these are just to gauge what a first line person may know and may or may not be applicable to your situation but will hopefully give you some ideas :) ... I t was surprising how many interviews we …
https://www.certforums.com/threads/standard-questions-on-help-desk-1st-line-support.20992/
Nov 20, 2007 · Sounds like the Service Desk need some call logging software that will prompt them to provide the minimum information required (Name, Contact number, Asset number, Description of the problem) to pass on to the next line of support, management may see this as a cost but in my opinion the benefits can out weigh the costs.
https://www.randstad.co.uk/career-advice/interview-guidance/50-it-support-job-interview-questions-and-answers/
Jan 22, 2019 · Technical IT support interview questions. Applied for a job in IT support and got through to the interview stage? Read our in-depth interview tips designed to help you land that role. If you are still at the application stage, why not read our guide on how to write an IT support cover letter.
https://www.indeed.com/hire/interview-questions/technical-support
7 Technical Support Interview Questions and Answers Whether you are preparing to interview a candidate or applying for a job, review our list of top Technical Support interview questions and answers.
https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5
https://www.youtube.com/watch?v=BTtfSlMqpoQ
Apr 15, 2010 · Advice for getting first IT job with no ... 7:23. How to answer TECHNICAL QUESTIONS - Be different & Get Results Network & System ... Technical Support, IT Support) - Duration: 41:01 ...Author: RomaxJamie
https://content.wisestep.com/common-interview-questions-answers-support/
To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support interview.
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