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https://www.cisco.com/en/US/prod/service_description0900aecd8029e904.pdf
Application Support Services). In order to purchase these options, all Products in End-User’s Network must be supported by core Technical Support Services. FOCUSED TECHNICAL SUPPORT High-Touch Engineering Option Prerequisite: End-User’s purchase of the High-Touch Operations Management and High-Touch Technical Support Options.
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/Focused_Technical_Support.pdf
This Cisco Focused Technical Support Service is intended to supplement a current support agreement for Cisco products and is only available where all Product(s) in Customer’s Network are supported through a minimum of core services
http://focusedsupport.com/
Customer Focused. Focused Support LLC understands the challenges facing operators today. Our goal is to provide mission critical solutions that are designed to be open, scalable, and stable to provide flexibility for new requirements as well as ensuring maximum uptime.
https://www.bmc.com/blogs/customer-service-vs-technical-support/
May 03, 2018 · The primary focus of technical support is to resolve a technical incident or problem. These incidents are either perceived or actual deficiencies with the item they are seeking support for.
https://www.jobsaviator.com/customer-focused-technical-support-jobs
Find your Dream Customer focused technical support Jobs in the USA Only at JobsAviator.com, one of the Largest Job Portal in USA. Explore Customer focused technical support Jobs Posted by Top Companies in your City.
https://www.juniper.net/us/en/local/pdf/service-descriptions/9060085-en.pdf
Customer Focused Technical Support Services (“Services”) as described in this Services Description Document are for Services delivered by Juniper Networks to a Juniper customer (“End User”) or Juniper Support Service Specialist (“Support Service Specialist”).
https://www.juniper.net/assets/us/en/local/pdf/datasheets/1000250-en.pdf
Juniper Networks ® Customer Focused Technical Support provides support for high-priority issues that can be customized to meet your specific network needs. This service allows you access to a designated team of senior engineers with broad product knowledge and highly
https://www.livecareer.com/resumes/samples/technical/technical-support-specialist
Customer service focused Technical Support Specialist with 9 years career experience in help desk environments. Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills. Works well in team environments and displays strong work ethic.
https://www.jitbit.com/news/customer-support-goals/
Apr 04, 2019 · A practical guide to setting measurable customer support goals that drive bottom-line performance across the entire support pyramid. ... Your manager should be focused on operational efficiency - enabling representatives to do the things they need to do to hit your director’s top-level goals.Author: Robbie Richards
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