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https://www.fortinet.com/support/contact.html
FortiCare Support: Technical Assistance Center. For Technical Assistance, please proceed to the FortiCare support portal where a support engineer is ready to assist you. For critical situations, please first create a ticket through the support portal to attach diagnostic information and then use the Call Us button to dial for immediate attention.
http://www.fortinet.com/corporate/about-us/contact-us.html
Get Fortinet contact information for your area. Have a question? Get Fortinet contact information for your area. ... Customer Support. Call toll-free in the US: +1-866-868-3678. US Federal Government Sales: +1-408-331-4547. Canada Sales: +1-866-868-3678 press 1, then press 5. Contact Us to Get Started. Learn more Get Technical Support ...
https://www.fortinet.com/support.html
Customer satisfaction is Fortinet's number one priority. Fortinet’s FortiCare Services provide global support for all Fortinet products and deliver best-in-class support services. With FortiCare Services, customers can be assured that their Fortinet security products are performing optimally and protecting their corporate assets.
https://www.fortinet.com/support/support-services/forticare-support.html
FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.
https://forum.fortinet.com/tm.aspx?m=177928
Sep 18, 2019 · Worse Technical Support i had to purchase Firewall for my company with 3 branches and my friend suggest me to go with Fortinet UTM.Now after 15 days getting some issue for which i logged a ticket number 3445986 on 21 August 2019.But did not get any response from Technical Team after 5 days.What will happen in case when any critical condition will arise.
https://support.fortinet.com/login/ForgetLoginInfo.aspx
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https://www.fortinet.com/corporate/about-us/global-offices.html
Fortinet global office locations. Malaysia Suite 33A-02/03 , Level 33A Menara Keck Seng 203, Jalan Bukit Bintang
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