Find all needed information about Freshdesk Language Support. Below you can see links where you can find everything you want to know about Freshdesk Language Support.
https://support.freshdesk.com/support/solutions/articles/170407-configuring-dynamic-email-notifications
Setting the profile language for requesters. Freshdesk automatically sets the requester's profile language the first time they raise a ticket with your helpdesk. Freshdesk would try detecting the language by checking the first 15 words in the email of the first email. Upon doing so, the corresponding language would be associated for the contact.
https://www.translate.com/services/integrations/freshdesk
Receive translated customer responses and gain the ability to respond back in the customer’s native language. Freshdesk gets customer support. Built from the ground up to make agent’s lives more productive, each tab, snippet and component of the site is built with the aim of improving customer support agent productivity.
https://fitsmallbusiness.com/zendesk-vs-freshdesk/
Jul 24, 2019 · Freshdesk uses Google Translate to let your support agents view the support portal in any language they choose. Freshdesk also allows you to install the Google Translate app on your customer portal to allow customers to view your knowledge base and other support features in their own language. Zendesk Live Translation
https://support.freshdesk.com/support/discussions/topics/14167
You can change your language from 'Profile Settings' on the top right drop down next to your Name. Scroll down the Profile Settings page and you will find an option that says 'Language'. Choose 'Dutch' or any one from the 16 languages provided and your portal will be changed to that specific language.
https://support.zendesk.com/hc/en-us/sections/200623956-Multiple-language-support
Adding multiple languages to Zendesk Support (Professional and Enterprise) Providing multiple language support with dynamic content (Professional and Enterprise) Exporting and importing dynamic content (Professional and Enterprise) Detecting an end-user's language from an email message
https://support.zendesk.com/hc/en-us/articles/203761906-Language-codes-for-Zendesk-supported-languages
Additional Help Center languages. The following languages are not available by default in Support. These can be enabled for Help Center through Guide admin > Settings > Language settings.Zendesk doesn't provide translations for these languages but they can be crowdsourced if you want to add them.
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