Find all needed information about Genesys Support Media Interfaces. Below you can see links where you can find everything you want to know about Genesys Support Media Interfaces.
https://docs.genesys.com/Documentation/System/latest/SMI/Welcome
This manual provides system-level information for the supported media interfaces for Genesys releases. The information includes switches, trunks, media gateways, endpoints, soft and hard phones, dialogic boards and more. This manual is continually updated when new Genesys products are released or new products emerge that Genesys products support.
https://docs.genesys.com/Documentation/System/Current/SOE/GenesysMediaServer
Genesys Media Server General Information - Genesys Media Server. The Genesys Media Server provides the core media processing and resource management functionality for the following Genesys solutions: Genesys Voice Platform, Genesys Interaction Recording, SIP Qualification and Parking, Genesys Outbound, SIP Interaction (and variants), Active Recording, Proactive Contact, Cisco UCM T …
https://genesyspartner.force.com/customercare/GenesysCommunityLogin
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https://enu.docs.genesys.com/Documentation/System
What are the Genesys System-Level Guides? Genesys system-level guides provide system-level reference information about the Genesys operating environment, supported media interfaces, product availability, interoperability, licensing, hardware sizing, database sizing, and migration.
https://www.joyce.cz/files/upload/genesys/genesys-supported-media-interfaces-reference-manual-find-p75.pdf
Supported Media Interfaces 5 Preface Welcome to the Genesys Supported Media Interfaces Reference Manual. This manual provides system-level information for the supported media interfaces for the Genesys 7.x and 8.x releases to date. Note: This manual is continually updated when new Genesys products are released.
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https://www.genesys.com/media/49cf492a-genesys-summer-innovations-pureengage-br-en.pdf
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https://enu.docs.genesys.com/Documentation/System/latest/SMI/GenesysExpressSupportedMedia
Genesys Supported Media Interfaces Guide Definitions Tier 1 Switch Support Avaya Switch Support Tier 2 Switch Support Switch-Dependent Solutions Switch Support for Adapters and Agent Desktops Workspace and SDK Switch Support Network Solutions and Parking Platform Support Genesys 3rd Party IVR Support Genesys Voice Platform 7.x Media Gateway Support
https://enu.docs.genesys.com/Documentation/GVP
Genesys Voice Platform 8.1 (and Genesys Media Server 8.1) entered End of Life (EOL) on May 31, 2019. It enters End of Maintenance on November 30, 2020, and reaches End of Support on May 31, 2021. If you have questions, contact your account representative.
https://enu.docs.genesys.com/Documentation/CS
Genesys recommends using these options to prevent a high rate of callback requests in a given period of time. For instance, to set a limit of 500 callbacks in 5 minutes, but not more than 1000 callbacks in 1 hour, use the following configuration:
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