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https://study.com/articles/Technical_Support_Manager_Job_Description_Requirements_and_Salary_Information.html
Technical support managers need to have a healthy balance of computer knowledge and know-how and social, management, and communication skills. It …
https://www.zendesk.com/blog/6-core-support-manager-skills/
Jan 09, 2018 · A good manager makes all the difference, in job satisfaction, engagement and performance. This is true across all industries and for companies large or small. If you want engaged, happy agents (and you should) they need strong support and leadership from the top.
https://swz.salary.com/SalaryWizard/Technical-Support-Manager-Job-Description.aspx
Job description for Technical Support Manager. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Technical Support Manager.
https://www.bizmanualz.com/job-descriptions/it-job-descriptions/technical-support-manager-job-description
TECHNICAL SUPPORT MANAGER PHYSICAL DEMANDS Ability to communicate well orally and in writing with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential.
https://www.jitbit.com/news/customer-support-goals/
Apr 04, 2019 · The customer support manager’s goals will be positioned more towards operational objectives - make sure everything is running smoothly and efficiently. Customer support representatives will have more direct customer-centric goals like reducing response times, and …Author: Robbie Richards
https://www.payscale.com/research/US/Job=Technical_Support_Manager/Salary
Technical Support Manager Tasks Perform analyses, create reports, and implement emergency plans. Participate in root cause analysis and communicate findings to customers. Prioritize projects,...
https://www.indeed.com/q-Technical-Support-Manager-jobs.html
202,832 Technical Support Manager jobs available on Indeed.com. Apply to Technical Support, Technical Support Manager, Senior Technical Support and more!
https://www.mindtools.com/pages/article/newTMM_12.htm
Making the transition from technical expert to manager can be challenging, especially if you have little or no management experience. Look at the key skills you need to be an effective manager, and focus on learning one new skill at a time. Do a personal SWOT analysis, and try to find a mentor who has experienced the same transition.
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