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Good Technology Announces iOS 5 Support for Good for Enterprise Android Smartphones Pick up Steam as Financial Sector and iPads Lead Activations: Detailed in Good Technology's Q3 2011 Data Report Good Technology Introduces Good Dynamics - The Most Comprehensive Security Platform for Mobile Application Development
http://customerportal.good.com/support/devices-supported.php
Good offers two levels of device support: certified and registered. Certified devices are eligible for Good's full technical support. Registered devices are eligible for level one technical support which consists of answers to common usage questions, workarounds for known issues, and first level troubleshooting.
https://www.inc.com/guides/cust_tech/20909.html
Accenture, the technology consulting firm, suggests that businesses that want to use technology to raise the quality of their customer service focus on the following: Data management and analytics....
https://blog.capterra.com/how-to-use-technology-to-provide-excellent-customer-service/
The key to online customer service success is using technology to its full potential. Build queries about a customer’s emotional state into your system. Generate a list of commonly used emoticons that you’ve found help diffuse a tense situation. Approach situations from a …
https://bizfluent.com/about-5341221-technology-improve-customer-service.html
The most important role of technology in customer service is that it helps to increase the speed of customer interactions. Customers no longer need to wait on hold on the phone to speak with a representative. Instead, live chat on company websites enables organizations to help customers as soon as they show interest.
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