Great Customer Support Trends

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100 Essential Customer Service Statistics and Trends for 2020

    https://www.nextiva.com/blog/customer-service-statistics.html
    100 Essential Customer Service Statistics and Trends for 2020. Last Update: January 10th, 2019 It's not only product and price that companies must compete on, but customer service and relationship as well.

Top Customer Service Trends to Follow in 2020

    https://www.revechat.com/blog/customer-service-trends/
    Companies are investing heavily in improving customer support trends. Currently, innovation in customer experience has become as important as innovation in products and services. No longer can the companies be profitable by simply being reactive. In order to be proactive, companies must utilize emerging trends in customer service in the market.

104 Customer Service Statistics & Facts of 2020 [UPDATED]

    https://www.proprofs.com/c/customer-support/customer-service-statistics-facts-trends/
    Jun 14, 2019 · 58. 68% of customers believe a polite customer service representative is the key to great customer service. – American Express Tweet this. 59. 70% of consumers say they have already made a choice to support a company that delivers great

50 Articles About Customer Service You MUST Read - Small ...

    https://smallbiztrends.com/2019/07/articles-about-customer-service.html
    9) Provide Support Blog: The History of Customer Service and Future Trends. Businesses used to define what customer service entailed. These days are no more as it now rests in the hands of customers. History shares all the ups and downs with customer service. It has certainly evolved and continues to as we head into tomorrow.



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