Groove Tickets Customer Support

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The Shared Inbox for When You Outgrow Email Groove

    https://www.groovehq.com/shared-inbox
    “To our customers, our support looks and feels just like email. They don’t know the difference. But for our customer support agents, Groove gives us all the features we need to give awesome customer support.” Allan Branch, Founder of Less Accounting

Groove Build better customer experiences with Groove

    https://www.groovehq.com/
    Customer Profiles: See the full history of every customer at a glance, without having to search. “With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our CSAT score is up to 89% .”

Groove Contact Page Groove

    https://www.inthegroove.com/service/
    Groove offers a carefully curated selection of the best sex toys, lingerie, vibrators and other intimate gifts. The adult toys at Groove are on display for our guest to touch and activate to decide their preferences. The lotions, massage oils, personal lubricants and massage candles at Groove …

10 Essential Customer Service KPI Metrics & How to Improve

    https://www.groovehq.com/support/customer-service-metrics
    Snooze feature from the Groove inbox When time is up, check on the customer or follow up with your product team. Customer support cannot resolve everyone’s problems all the time (shocking, I know). We can keep open lines of communication, though, and facilitate resolutions as seamlessly as possible.Author: Melissa Rosen

14 Brilliant Customer Service Apps - Customer Thermometer

    https://www.customerthermometer.com/customer-service/14-brilliant-customer-service-apps/
    Groove can help ensure that customer support tickets are dealt with promptly, minimising response times. Groove is also easily integrated with Customer Thermometer. 6) Uberconference Uberconference is a super-simple conferencing platform that integrates easily with social media, allows many conference participants and provides high quality audio.

The Best in Customer Service and Customer Support Groove ...

    https://www.groovehq.com/blog/customer-support
    10 Good Customer Service Reviews, Examples, and Lessons to Empower Your Team. Take control of your customer reviews with these 10 inspiring lessons from some of Groove’s top customers.



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