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http://www.ccsu.edu/it/itpolicies/pdf_documents/SLA_hardwaresupport_plcy.pdf
Service Level Agreement (SLA) Hardware Support Agreement Support Issue Hardware Repairs Including Computer Peripherals – CCSU Owned Equipment Sponsoring Office Information Technology (IT) / Client Support Sponsoring Office Contact(s) Lynn Bonesio-Peterson, Chief Information Officer 860-832-1848
https://support.spectralogic.com/services-and-contracts/spectraguard-support-offerings/service-agreement-details/
Warranty and Hardware Support Agreement. SPECTRA LOGIC CORPORATION WILL PROVIDE MAINTENANCE SERVICES ON SELECTED EQUIPMENT IN ACCORDANCE WITH THE FOLLOWING TERMS AND CONDITIONS. Spectra Logic will forward an Equipment Schedule to Customer in which the specific products, including serial numbers and service selection, are identified.
https://www.sencha.com/legal/maintenance-and-support-agreement/
version 2.15. effective october 17, 2017. this document is a legal agreement (“agreement”) between sencha inc. (“sencha”) and you or the organization on whose behalf you are entering into this agreement (“customer”) in relation to sencha maintenance and support services.
http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
Oracle Hardware and Systems Support Policies: 01-November-2019 Page 3 of 25 . Technical Support Fees . Technical support fees are due and payable annually in advance of a support period, unless otherwise stated in
https://www.gorspa.org/wp-content/uploads/2015/11/Hardware_Software_Support_Agreement.doc
Terms and Conditions Applicable to _____ Hardware and Software Support Agreement. I. Description of Maintenance - Hardware. A. During the contract period of maintenance, Dealer will maintain in good working order all equipment covered in Attachment A by this Agreement, in accordance with Dealer's service policies. Maintenance will include: 1.
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement (basic) A simple agreement covering software support including updates and upgrades. Software support agreement (standard) An extended version of the basic agreement, with more optional provisions. Software support agreement (premium) A very flexible software support agreement, with many optional provisions.
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