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https://www.va.gov/PROCESS/artifacts/maps/process_CPCR_ext.pdf
The Public-Key Infrastructure (PKI) Help Desk specialty support, National Service Desk, logs the VA Public -Key Infrastructure (PKI) Secure Sockets Layer (SSL)/Transport Layer Security (TLS) Request.
https://www.gpo.gov/docs/default-source/public-key-infrastructure-documents/getting-started-with-pki.pdf
n C: Help Desk Notification for End User Problems — Decide how Agency End Users will request Help Desk support for PKI problems — Most common model: End Users notify Agency Help Desk (using standard agency procedures) — Agency Help Desk notifies GPO PKI, if needed Step 4 Install Entrust software on end user computers at Agency
https://www.transactionservices.dla.mil/daashome/pki_contacts.asp
PKI Points of Contact: ... DLA Help Desk: Each DLA activity has PKI Representatives, Registration Authority (RA), Local Registration Authority (LRA), or Trusted Agent (TA). Contact your respective PKI representative. If you cannot find a PKI representative; please contact the help desk at …
https://it.stamford.edu/download/policies_procedures/IT-P-001-IT-Helpdesk-Policy-and-Procedure.pdf
IT Helpdesk Policy Policy Statement IT-P-001 IT Helpdesk This IT Helpdesk Policy has been written for Stamford International University ("STIU"). It sets forth the service levels that the IT Help Desk will deliver to its customers, and describes the processes that are used when a request for information or assistance is submitted. Scope
https://www.jobhero.com/resume-samples/help-desk-administrator/
Help Desk Administrators provide support to a company’s clients. Essential job duties for this role include ensuring a pleasant customer experience, diagnosing and solving customer issues, managing customer accounts, doing network repairs, taking incoming phone calls, and finding ways to improve support procedures.
https://iase.disa.mil/pki-pke/Pages/contact.aspx
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https://www.indeed.com/q-Pki-Help-Desk-jobs.html
114 Pki Help Desk jobs available on Indeed.com. Apply to Help Desk Analyst, Systems Administrator, Pki Registration Authority and more! Skip to Job Postings, Search Close. Find jobs Company reviews Find salaries ... Provide Trusted Agent (TA) PKI support as requested.
http://www.reynolds.edu/register_for_classes/technology_support/sla/ReynoldsServiceLevelAgreement2016.pdf
colleges will ensure that all students, faculty, and staff have access to Tier 1 Help Desk services to support the network, email, SIS, AIS, Blackboard, and Directory Services. The services provided by Reynolds Help Desk, and this Service Level Agreement, meet VCCS expectations for technology while advancing our college's mission and objectives.
https://jpas.biz/PKI.html
JPAS training, procedures, and resources. JPAS Portal About JPAS Portal Security clearance info Help & support services JPAS training PKI information Our consulting services Contact us. JPAS PKI Information & Troubleshooting. JPAS now uses a PKI system for log-on. To better understand that PKI log-on procedure, please see the
https://psa.dmdc.osd.mil/psawebdocs/docPage.jsp?p=SWFT
- PK Login Test Procedure - PKI Technical Guide - Webinar JULY2017 - Webinars - Previous : eFP Enrollment (SWFT+) ... If blocked by your system administrator, please get in contact with your local IT support team for assistance. (05/01/2019) Regular Informational Webinars Every Third Thursday of the Month: ... Contact Help Desk
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