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http://customerthink.com/heres-why-most-people-hate-calling-tech-support-2/
Apr 02, 2016 · Here’s Outsourced Tech Support That Works You might assume that technical savvy would be enough for someone answering those calls. But, as you can see from the anecdote above, we disagree. Personality, attitude, and soft skills make a huge impact on how successful a tech support …
https://blueocean.ca/calling-outsourced-tech-support/
Here’s Outsourced Tech Support That Works. You might assume that technical savvy would be enough for someone answering those calls. But, as you can see from the anecdote above, we disagree. Personality, attitude, and soft skills make a huge impact on how successful a tech support agent will be.
https://www.cracked.com/article_17271_why-tech-support-sucks-look-behind-scenes.html
Apr 20, 2009 · Now, it probably seems like every time you call tech support you're playing a game of dipshit-roulette that by and large you can't win. You probably spoke to one of three people: The outsourced guy in India who, as best you can tell, is either explaining how to reset your BIOS or reading you amateur erotica;
https://www.touchsupport.com/why-do-people-hate-calling-tech-support/
If you want your customers to enjoy a better technical support experience, Touch Support is here to help. Call today, and we’ll help take the pain out of tech support for your customers. Why do YOU hate calling tech support? Let us know in the comments below!
https://www.forwardbpo.com/7-reasons-outsource-technical-support-bpo-company/
Jan 29, 2018 · 7 Reasons to Outsource Your Technical Support to a Bpo Company As technology costs rise, your ability to afford IT needs drops. An up-and-coming business owner like you may not have the massive budget yet to go full-blast on operations, especially when it comes to technical support.Location: Level 4, 240 Queen St, Brisbane City, 4000, Queensland
http://setiathome.berkeley.edu/forum_thread.php?id=61334
Dec 25, 2000 · Message boards: Politics: I HATE foreign Tech support. ©2019 University of California SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded …
https://www.supportninja.com/customer-support/technical-support/
Technical Support Service. ... More and more, small to large scale businesses are relying on the services of technical support outsourcing companies to help them meet the growing demands of the business environment. The services offered by SupportNinja will help to relieve your business of internal and external pressures.
https://corporate.support.com/call-center-services/outsourced-technical-support-services/
Outsourced technical support services. Tech support is a complicated business. Experience matters. That’s why Support.com is the partner of choice for outsourced, white-label technical support services among many of the biggest and best brands in the US.
https://www.cgsinc.com/en/business-process-outsourcing/technical-support
We provide follow-the-sun global support in more than 25 languages 24x7x365. CGS outsourcing services include B2B and B2C tech support across your complete customer lifecycle. This includes product info, activations, installs, repairs, account management and warranty, remote, dispatch and field support.
https://thoughtcatalog.com/mclevin/2012/03/what-to-do-when-an-indian-answers-your-tech-support-call/
Americans hate to hear it, but maybe we’re outsourcing to India because they provide better customer service? Every time I’ve called tech support and gotten someone foreign, they solved my problem in 10 minutes or less. I’m impressed.
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