Ibm Avp Support

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IBM Software Accelerated Value Program

    https://supportcontent.ibm.com/support/pages/sites/default/files/inline-files/$FILE/IBM-AVP-EssentialService-AVL-AVS.pdf
    Why the Accelerated Value Program? The IBM Software Accelerated Value Program has many years of experi-ence helping clients to achieve maximum value from their IBM software purchase by accelerating deployment, efficiently gaining employee ... Equips you with elite features in the IBM Support …

IBM Analytics and Cloud Expert Services IBM

    https://www.ibm.com/analytics/globalelite/ibm-analytics-and-cloud-expert-services
    The Premium Support technical specialists provide clients with proactive assistance to help plan, deploy, optimize, grow, upgrade and adopt IBM software. Global Elite clients can choose from a broad range of Premium Support offerings which include: Analytics Platform Support; Accelerated Value Program (AVP) Enhanced Secure Support

VALUE PROPOSITION FOR IBM SOFTWARE ACCELERATED …

    https://supportcontent.ibm.com/support/pages/sites/default/files/inline-files/$FILE/IBM-AVP-ITGCaseStudy-ValueProposition.pdf
    With IBM Software AVP coverage, improvements may be substantial. The Accelerated Value Program provides a level of IBM middleware support that is significantly greater than standard Technical Support arrangements. Staff is dedicated to the customer, proactive as well as

QRadar: What is AVP? - IBM

    https://www.ibm.com/support/pages/qradar-what-avp
    What is Accelerated Value Program (AVP) and what extral benefits does it add? ... Site map; IBM. IBM Support. Search support or find a product: Search QRadar: What is AVP? Question & Answer. Question. What is Accelerated Value Program (AVP) and what extral benefits does it add? Answer. Accelerated Value Program (AVP) provides a customized ...

The Three Pillars of Accelerated Value Program - ibm.com

    https://www.ibm.com/support/pages/three-pillars-accelerated-value-program
    Partner with the IBM Accelerated Value Program (AVP) for Watson IoT. Partner with IBM Accelerated Value Program for Watson Internet of Things (IoT) and our Accelerated Value Leaders (AVL) and/or Accelerated Value Specialist (AVS) can assist you with your implementation or upgrade project for any Watson IoT Products: Maximo, Tririga, Continuous ...

What is AVP? - IBM Developer Answers

    https://developer.ibm.com/answers/questions/15757/what-is-avp/
    Accelerated Value Program is an upgrade to service levels. It provides customized advisory services tailored to the customer. An Accelerated Value Leader and/or Accelerated Value Specialist is assigned to provide assistance with planning and implementing product installs, upgrades, technical issues. and advise on best practices.

Cloud Accelerated Value Management Corner - IBM

    https://www.ibm.com/support/pages/cloud-accelerated-value-management-corner
    Learn How to Proactively Leverage the Accelerated Value Program Written by: Kim Cook-Boyd and Lee Perlov Work Smarter, Think Proactive, is the best way you can describe Accelerated Value Program. Accelerated Value is your single point of contact, your liaison to IBM support, development, product managers, and other IBM contacts.

IBM Support

    https://www.ibm.com/support/home/entry/portal/support
    IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.

IBM Is there an SLA (Service Level Agreement) regarding ...

    http://www-01.ibm.com/support/docview.wss?uid=swg21008108
    The PMRs are worked on according to the severity, which you set. It is very important that the appropriate severity is set for each PMR and that it can be adjusted, as needed. However, it is equally important that you communicate to the IBM Support representative the impact of a problem.



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