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https://www.ibm.com/support/customer/csol/soweb/pdf/sow/pl-en/enku/SOW_IBM_Enhanced_Technical_Support_October_16.pdf
IBM reserves the right to periodically change the Machines and Programs listed in the ETS Support Groups. This will accordingly result in additions and removals of Client’s ETS Eligible Machines and/or ETS Eligible Programs. IBM reserves the right to withdraw any ETS Support Group upon a three (3) months’ written notice to the Client.
https://www-03.ibm.com/services/supline/products/javaETS.html
Enhanced Technical Support (ETS) / Proactive Support (PS) Enhanced Technical Support v4 (ETS4 - EMEA Only) Software Maintenance; Passport Advantage S&S (Subscription & Support) Subscription Services; SoftwareXcel for System z (US Only) Extended Support; Defect Support via USA Citizens for System z; Media Support Service for Servers and Storage
https://www.ibm.com/ibm/clientcenter/stockholm/pdf/TSS_ETS.pdf
IBM ETS offers: • Proactive, customer-focused support provided by a member of the ... No one can support IBM systems and products better than IBM can. And in addition to supporting other vendors’ products, we use ... International Business Machines Corporation in the United States, other countries, or both.
https://www.slideshare.net/LeonHenry/ibm-ets
Jun 25, 2015 · IBM ETS 1. IBM TSS – Software Services IBM Enhanced Technical Support (ETS) 2. ... Technical Support Services – IBM ETS rAA Team ETS Remote Account Advocate (rAA) Team Team Details : Core hours : 9 to 5pm (Mon-Fri) Team taskID : [email protected] Clients have access to the rest of the ETS team Remote Account Advocates - Technical ...
http://www.apsu.com/maintenance-services/ibm-hardware-software/
The IBM Hardware Maintenance Services portfolio offers a range of customisable hardware support services for IBM and multi-vendor systems, resolving hardware issues quickly. By drawing on our infrastructure and technical expertise, your maintenance and …
http://www-01.ibm.com/common/ssi/rep_ca/9/877/ENUSZA11-1049/ZA11-1049.OI.BODY.pdf
IBM Enhanced Technical Support (ETS) is IBM's support offering, with extended scope of service, which completes and enhances the Base-Support-Service (SWMA, Support-Line, SWMA Passport Advantage) and the IBM Hardware-Maintenance as well. The IBM Enhanced Technical Support is designed to close gaps in the client's support array,
https://www-01.ibm.com/common/ssi/rep_ca/7/877/ENUSZS10-0017/index.html
Enhanced Technical Support - gateway (ETS - gateway) is a service which complements and enhances the basic IBM support offerings, such as IBM Software Maintenance and IBM Hardware Maintenance, by providing a superior and low-cost proactive support experience.
https://develop.apsu.com/maintenance-services/ibm-hardware-software/
The IBM Hardware Maintenance Services portfolio offers a range of customisable hardware support services for IBM and multi-vendor systems, resolving hardware issues quickly. By drawing on our infrastructure and technical expertise, your maintenance and …
https://www.glassdoor.com/Reviews/IBM-ETS-Reviews-EI_IE354.0,3_KO4,7.htm
3 IBM reviews. A free inside look at company reviews and salaries posted anonymously by employees. ... IBM ETS Reviews. Updated Jun 15, 2017. Search job titles. Find Reviews Filter. Clear All. English. Filter. ... Technical Support Engineer salaries ($70k) Financial Analyst jobs. Financial Analyst salaries ($63k)3/5(3)
https://careers.ibm.com/ShowJob/Id/749484/MVS-SWS-ETS-Delivery-specialist-(Graduate-program)/?lang=en
IBM has a career opportunity for a MVS SWS ETS Delivery specialist (Graduate program) in MOSCOW, MOSCOW. ... Graduate on this role will be member of RCIS ETS team and participate in remote ETS support for Storage platform and will be responsible for preparation of regular technical documents (review reports), handling and resolving complex ...
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