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https://www.ibm.com/support/pages/ibm-support-offerings
IBM Enterprise Support and Preferred Care. Whether you are running a solution with IBM Cloud services, on-premises software, systems, appliances, hybrid environments, or non-IBM products, IBM Support is enterprise-ready and flexible - available around the clock and around the world - to help you keep your cognitive businesses running smoothly.
https://www.ibm.com/support/pages/software-and-hardware-support-offerings
Help keep your IT staff productive with fast, accurate, remote technical support for your xSeries environment All the software and hardware support offerings described in this document include assistance with installation, configuration and usage support for xSeries and IntelliStation hardware including ServeRAID and shared storage clustering environments.
https://www.ibm.com/support/pages/standard-and-enhanced-ibm-software-support-lifecycle-policies
IBM support is delivered through variety of support offerings, but in many cases our support comes to you via your annually renewed S&S for Passport Advantage or through SupportLine agreements. Based on input from our clients, we’re continuing to enhance our software support offerings. Protection
https://www.ibm.com/software/passportadvantage/paselectedsupportprograms.html
IBM Selected Support offerings may include: Remote Technical Support. IBM has implemented a tiered approach for the Selected Support offering. On a product by product basis, up to 3 tiers may be made available: IBM Entry Support, IBM Enhanced Support and IBM Elite Support. Support is delivered remotely via IBM's support teams, and includes:
https://www-01.ibm.com/common/ssi/SearchResult.wss?request_locale=en
Offering Information Access search page Get Started Page
https://www.ibm.com/services/technology-support/hardware-software
Hardware and software support services from IBM can help you prevent and resolve issues quickly. Our integrated, around-the-clock hardware and software services are backed by IBM's product expertise, global support infrastructure, thousands of highly trained employees worldwide and Watson™ cognitive computing capabilities.
http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS219-163/index.html
Mar 19, 2019 · AN_CA_897/ENUS219-163~~New in version 9.7 of IBM Host Access Transformation Services (HATS) for Multiplatforms, IBM HATS for 5250 Applications on i, and IBM HATS for 5250 Applications on Multiplatforms: Support for version 9.7 of the IBM Integrated Development Environment (IDE) offerings, which includes Rationa
https://www.ibm.com/support/pages/ibm-accelerated-value-program
Included within IBM Preferred Care, the IBM Accelerated Value Program (commonly referred to as "AVP") is a premium suite of offerings that lets you customize the support services to help you succeed.The program pairs your department or organization with assigned experts who build a deep understanding of your overall environment and its evolution.
https://revenuesandprofits.com/how-ibm-makes-money-understanding-ibm-business-model/
IBM is a leading diversified technology company with a broad range of business offerings across IT hardware, software, and services segments. IBM combines its broad mix of capabilities to provide integrated solutions and platforms to its clients. IBM was founded in 1911.
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