Ibm Software Support Service Request

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Service requests and PMRs - ibm.com

    https://www.ibm.com/support/servicerequest/Home.action
    Lenovo PC support site Toshiba Global Commerce Solutions support site The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online.

IBM Use the Software Service Request tool to get help for ...

    https://www.ibm.com/software/passportadvantage/servicerequests.html
    Put the power of SR tool to work for you Use the IBM Service Request [SR] tool to enter all severity 2, 3 and 4 software support requests* for products acquired through IBM Passport Advantage and Passport Advantage Express.

IBM System i Support: IBM Service Request

    http://www-912.ibm.com/supporthome.nsf/document/32244842
    Review the basic Software support options available for you such as access to the Software Knowledge Base to find the latest system service information or select, order, and download PTFs through Fix Central or Electronic Customer Support. IBM Basic software support

IBM Submit an IBM service request through the phone

    https://www-01.ibm.com/support/docview.wss?uid=swg21469545
    Contacting IBM Phone Support To contact IBM Support via phone, you will need your IBM Customer Number. For US Customers, contact the IBM Support at 1-800-IBM-SERV (1-800-426-7378) To contact about IBM ILOG products, Press 2 - All other business products and solutions ; Press 2 - Assistance with Software ; Press 1 - New Service Request

www-946.ibm.com

    https://www-946.ibm.com/support/servicerequest/nextgenSignin.action
    www-946.ibm.com

Why and how you should be using IBM Service Request (SR ...

    http://www-01.ibm.com/support/ece/
    Some Software as a Service (SaaS) and Cloud-based offerings that do not use the SR tool are not included in this initiative. It is important to note that using the SR tool will only change the method of how you open and/or update an IBM software service request and not how IBM responds to your request. Key benefits of using the SR tool:

IBM Service Request streamlined software problem ...

    https://mediacenter.ibm.com/media/IBM+Service+Request+streamlined+software+problem+submission+process/1_j0bjiokp/71754582
    This video demonstrates how to use IBM Service Request (or SR) to open a software problem online with IBM Support. IBM Service Request streamlined software problem submission process - IBM …

IBM Support: Fix Central

    https://www-945.ibm.com/support/fixcentral/help?page=entitlementgeneral
    If Fix Central cannot find a support agreement for machine code updates you have requested, you must open a service request with IBM support to resolve the issue. The Fix Central application will provide you with the option to open a Service Request and will automatically include the information about the fix you have requested. IBM Employee Access

IBM MediaCenter

    https://mediacenter.ibm.com/tag/tagid/service%20request
    IBM Service Request streamlined software problem submission process. This video demonstrates how to use IBM Service Request (or SR) to open a software problem online with IBM Support. ... IBM Electronic Support Tools: Service Request (SR) Streamlined problem submission process. This video was created by Mea Coleman, Cognitive Content Architect ...

IBM Support: Fix Central

    https://www-945.ibm.com/support/fixcentral/ibmi/IBMiEntitlementError
    No applicable IBM support agreement found for IBM i, i5/OS, or OS/400 products. Click "Request help" to register your ID with a software support contract, or, if you think you have a support agreement, to request assistance.



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