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https://www.ibm.com/support/home/
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.
https://www.ibm.com/support/pages/qmgtools-ftp-data-ibm
The IBM MustGather tool provides an automated option for sending and uploading MustGather data files to IBM i Support from the IBM i Server. When executed, the tool automatically sends and uploads a save file or files in the IFS from your IBM i Server to IBM i Support.
https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.gim3000/gim3116.htm
To download files from IBM's secure FTP server, it is necessary to enable SSL/TLS in the z/OS® Communications Server FTP client program. To enable the FTP client program for SSL/TLS, there are several statements in the FTP.DATA file that must be considered as follows:
https://www.ibm.com/support/pages/enhanced-customer-data-repository-ecurep-send-data-ftp
The tests included command line and GUI clients. Some Windows FTP clients support FTP, FTPS and SFTP. Please have a look at the documentation of your client. If you have problems configuring secure FTP on your system, contact your local support or the provider of your FTP client. ... 220-FTPD1 IBM FTP CS V1R2 at MCEFTP, 15:27:37 on 2004-03-17 ...
https://www.ibm.com/support/knowledgecenter/en/ssw_aix_71/f_commands/ftp.html?origURL=ssw_aix_71/com.ibm.aix.cmds2/ftp.htm
Transport Layer Security support. The ftp command supports Transport Layer Security (TLS) as defined in RFC 4217. TLS is a cryptographic protocol that provides secure communications between clients and servers. The ftp command uses the AUTH TLS and PROT P commands to secure the communication with the ftpd daemon.
https://www.ibm.com/support/pages/enhanced-customer-data-repository-ecurep-send-data
After disabling of plain FTP, only FTPS (FTP over TLS) and SFTP (FTP over SSH) will be supported for manual uploads. All server enforce authentication. For Web access, you need to authenticate using your IBM ID. For FTPS and SFTP servers you need to create an IBM Support File Transfer ID. The IBM Support File Transfer ID is valid until revoked.
http://www-01.ibm.com/support/docview.wss?uid=swg21392217
Jun 19, 2018 · Enter ftp ftps.ecurep.ibm.com on a command prompt, terminal window, TSO prompt, or FTP client. Log in using a user ID of anonymous and a password of your email ID , or your IBMid or IBM Support File Transfer ID and password (token) obtained as described at Support File Transfer Details.
https://www.ibm.com/support/pages/sitelocsite-commands-mvs-ftp
The IBM FTP products for the eSeries zServer mainframes have an extensive list of SITE subcommands for changing the site defaults on the mainframe. These include setting the defaults for file format and record length. This page is from the MVS TCP/IP V2.2 User's Guide: 4.10.6 SITE …
http://www-01.ibm.com/support/docview.wss?uid=swg21291142
To FTP files to WebSphere Product Center Support so that the PMR is updated with the file location, complete these steps: 1. Before you upload any files, rename them by adding the PMR number to the file name. The format is <full PMR# separated by period instead of comma>.<original file name>.<only 1 trailing file name extension>.
https://www.ibm.com/support/pages/client-upload-data-ecurep
IBM technical support representatives might provide information back to you through FTP in a different directory. 3. You can send a file (for example, by using the put or mput command…
http://www-01.ibm.com/support/docview.wss?uid=swg21298465
An FTP Server is available for sending documentation and diagnostic information (associated with a PMR) to IBM. You will need the PMR number and other necessary information which your support representative may request.
http://www-01.ibm.com/support/docview.wss?uid=nas8N1014939
The i5/OS FTP design properly supports UTF-8 data (CCSID 1208), and many i5/OS users successfully perform FTP transfers using UTF-8; however, IBM has not formally tested this support, and cannot guarantee that it will work in all cases.
http://www-01.ibm.com/support/docview.wss?uid=swg21242175
Occasionally IBM Technical Support needs to make files available for customer download. In the event that you need to pull a file from the IBM FTP site, use the following instructions and the exact directory and filename name provided by your IBM support representative:
http://www-01.ibm.com/support/docview.wss?uid=swg21154524
FTP is an acronym for File Transfer Protocol. FTP is a client-server TCP/IP application that allows for file transfers between different types of computers connected to computer networks. IBM employees and customers both use FTP client software to access the EMEA Centralized Customer Data Repository FTP …
https://www-945.ibm.com/support/fixcentral/help?page=faqs
Note that you will need an IBM user ID to access the web page. IBM User ID; Physical media orders take, on average, 5 to 9 business days to arrive. Alternatively, Fix Central allows you to order by FTP or use Download Director (V5R3 or above). Download Director is a fast, multi-threaded download client.
https://developer.ibm.com/answers/questions/26272/unknown-host-when-using-ftp-ftp-emea-ibm-com-to-send-documentation-to-ibm/
Why would I receive an Unknown host message when using ftp ftp.emea.ibm.com to send diagnostic information like logs, trace, or a dump to IBM Support? I have been using the same FTP command successfully for years, but the command no longer works.
https://www-945.ibm.com/support/fixcentral/options?selectionBean.selectedTab=select&productGroup0=ibm/WebSphere
IBM Support, Fix Central. Machine Code updates for Power Systems and System Storage are available for IBM machines that are under warranty or an IBM hardware maintenance service agreement.
http://www-01.ibm.com/support/docview.wss?uid=nas8N1017738
If you have problems downloading files from the Access for Windows Service Pack FTP site, this document contains some possible causes. IBM Problems Downloading Files from the FTP Site Including Access for Windows Service Packs
http://www-01.ibm.com/support/docview.wss?uid=nas8N1016550
Users have recently expressed the desire to change the default login banner for the FTP server. By default, when a connection is made to the server, a 220 message is returned to the client.This 220 message contains the keyword QTCP that may identify the host as an IBM iSeries system and also contains the fully-qualified hostname.. ftp 10.10.10.1
https://www-01.ibm.com/support/docview.wss?uid=nas8N1014104
IBM Support. Example Batch SFTP Script. Technote (troubleshooting) Problem(Abstract) This document provides an example for a batch SFTP script. ... The input file needs to be placed somewhere in the IFS. FTP in binary mode can be used to transfer the file. Drag and drop with iSeries Navigator can also be used. Cross reference information ...
https://www-945.ibm.com/support/fixcentral/help?page=requirements
Note that you must have a valid IBM user ID and password. Register for an IBM user ID. You may use Fix Central to order fixes without connecting to your system. This is especially useful if your system is not connected to a network or cannot access the Internet.
https://www-945.ibm.com/support/fixcentral/help?page=orderfixesoptions
If this method is selected, the PTFs in your download list will be electronically delivered from an IBM FTP site as one or more virtual DVD-ROM image files. Enter your email address (this field will be pre-filled with the email address specified in your IBM web user profile) so …
http://techsupport.services.ibm.com/390/ftp_pdpsi_ext.html
FTP troubleshooting to/from testcase.boulder.ibm.com. Use the following troubleshooting information if you are unable to access the testcase.boulder.ibm.com server to transfer test cases to IBM, or you encounter other problems with the file transfer.
https://www-945.ibm.com/support/fixcentral/help?page=orderfixesdownload
IBM Support, Fix Central. The following sections describe the different methods of downloading your ordered fixes.
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