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https://www.ibm.com/support/home/entry/portal/support
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.
https://www.ibm.com/support/pages/software-maintenance-ibm-i
82 rows · Program support is provided under the Software Maintenance Agreement or an IBM Global …
https://www.ibm.com/support/pages/ibm-i-license-topics
IBM i Group SWMA Products and Products with Separate SWMA; IBM i Support Roadmap includes roadmap, service extension dates, and FAQs regarding IBM i SWMA and service extensions. ... This Web site provides access to and management support for IBM i and System i program entitlements and software keys. IBM i and AIX customers will also find Web ...
https://www.source-data.com/resources/what-is-ibm-hwma-swma-and-alf/
What Is An IBM Software Maintenance Agreement (SWMA)? A SWMA is an agreement between you and IBM to provide ongoing support to your IBM licensed software including your operating system (OS/400), WebSphere Development Studio (RPG, COBOL, JAVA, etc.), iSeries Access (formerly known as Client Access), and Query/400.
https://www.source-data.com/what-is-swma-or-software-maintenance-agreement/
Software Maintenance Agreement (SWMA) What is a Software Maintenance Agreement (SWMA)? A SWMA is an agreement between you and IBM to provide ongoing support to your IBM licensed software, including your operating system (OS/400), WebSphere Development Studio (RPG, COBOL, JAVA, etc.), iSeries Access (formerly known as Client Access), and Query/400.
https://www.ibm.com/common/ssi/rep_ca/5/897/ENUS203-015/ENUS203-015.PDF
SWMA. Remote Technical Software Support Technical support is included as an integral part of SWMA. It can supplement your support staff with telephone support for routine installation, usage (how-to) questions, and code-related problems.This support applies to IBM entitled software only. Technical support benefits:
https://championsg.com/ibm-i-os-end-of-support-for-v7-1-x-in-april-2018
IBM i OS End of Support for v7.1.x in April 2018. IBM i v7.1.x will no longer be supported as of April 30th, 2018. Now before you act shocked and surprised (feeling as though you “just installed” 7.1), I was pleased to rediscover that 7.1 was announced April 13th, 2010! ... (SWMA), IBM will have Service Extension (SE) available to their ...
https://www.ibm.com/support/knowledgecenter/en/POWER8/p8ei3/p8ei3_contact_support.htm
You can contact IBM® service and support by telephone or through the IBM Support Portal. Before you contact IBM service and support, go to Beginning troubleshooting and problem analysis and complete all of the service actions indicated. If the service actions do not resolve the problem, or if you are directed to contact support, go to Collecting diagnostic data.
https://www.ibm.com/software/passportadvantage/subscriptionandsupportrenew.html
We recommend that you renew IBM Software Subscription and Support on all eligible software products to ensure continued access to product upgrades and 24x7 Technical Support. But, if you choose NOT to renew your Software Subscription and Support, you must notify IBM of your intent NOT to renew before your renewal date.
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