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https://en.wikipedia.org/wiki/System_Support_Program
System Support Program (SSP) was an operating system for the IBM System/34 and System/36 minicomputers.SSP was a command-based operating system released in 1977.Developer: IBM
https://www.ibm.com/software/passportadvantage/remote_technical_support.html
Technical Support is an integral benefit of IBM Software Subscription and Support. It offers personalized, proactive, pre-emptive, predictive--- smart support. IBM Support for always on help answers to deployment, migration, troubleshooting and code questions access to Knowledge Centers, forums, Redbooks, Technotes and tools
https://en.wikipedia.org/wiki/IBM_Redbooks
IBM Redbooks are technical content developed and published by IBM's International Technical Support Organization (ITSO). IBM Redbooks are ITSO's core product. They typically provide positioning and value guidance, installation and implementation experiences, typical solution scenarios, and step-by-step "how-to" guides. They often include sample ...
https://en.wikipedia.org/wiki/IBM_Internet_Security_Systems
IBM Internet Security Systems, formerly Internet Security Systems, and often known simply as ISS or ISSX (after its former NASDAQ ticker symbol) is a security software provider founded in 1994. The company was acquired by IBM in 2006. It provides an integrated solutions [buzzword] for computers, servers, networks, and remote locations that involve preemptive security against threats before ...Founded: Atlanta, Georgia, U.S. (1994)
https://en.wikipedia.org/wiki/Customer_engineer
A Customer Engineer (CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now Customer Engineer is also being used by other companies.
https://www.glassdoor.com/Interview/IBM-Technical-Support-Engineer-Interview-Questions-EI_IE354.0,3_KO4,30.htm
53 IBM Technical Support Engineer interview questions and 51 interview reviews. Free interview details posted anonymously by IBM interview candidates.
https://www.quora.com/Why-is-it-good-to-join-the-IBM-as-a-technical-support-associate-as-being-a-fresher-in-computer-engineering-Is-there-a-chance-of-promotion-after-2-3-years
Jun 15, 2016 · I have worked with IBM India for an year and the chances are very rare to get promoted to the department /field of your choice . . You will end up getting frustrated by attending alot of calls if you get a hectic process . . But if by god grace yo...
https://www.ibm.com/support/customer/us/en/overview.html
Customer Support OnLine, your direct access to your IBM business information - contract, inventory, order, invoice and payments status.
https://en.wikipedia.org/wiki/Mainframes
As of 2010, while mainframe technology represented less than 3% of IBM's revenues, it "continue[d] to play an outsized role in Big Blue's results". In 2015, IBM launched the IBM z13, in June 2017 the IBM z14 and in September 2019 IBM launched the latest version of the product, the IBM z15.
https://www.ibm.com/support/home/entry/portal/support
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.
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