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https://www.idera.com/support/productsupport
IDERA Product Support All of the Support You Need at Your Convenience. When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support.
https://www.idera.com/support/
Platinum Support Package. All the benefits included in Gold and Basic packages, plus: Product Environment Reviews - A virtual review of Idera product configurations and usage, followed up with a written summary of areas for improvement or are at risk (up to four annually); Custom & Individual Support Services - Idera product best practices, migration assistance, upgrade assistance, and ...
https://www.idera.com/support/productupgrades
IDERA Product Support All of the Support You Need at Your Convenience. When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support.
https://www.idera.com/support/productdocuments
IDERA Product Support All of the Support You Need at Your Convenience. When you become an IDERA customer, our goal is to keep it that way. That's why we provide world-class, worldwide customer support.
https://idera.com/support/sql-tools-supported-versions
The VDB funtionality was incorporated into IDERA SQL Safe Backup v8.4. Products will be supported for at least 2 years after release. Includes access to IDERA’s customer support website with online resources such as an extensive knowledge-base, product documentation, technical support via phone and online case tracking, software downloads ...
https://www.idera.com/support/freetools
IDERA Free Tools are supported differently than our licensed software products. You may submit any questions to our free tool support forums on the IDERA Community.. If you have comments, feedback or need assistance with a topic that is not covered, please email us at …
http://wiki.idera.com/display/SQLSAFE/SQL+Safe+Backup+Upgrades
SQL Safe Backup 6.0 and later does support previously encrypted archives; you can continue to restore any encrypted backup file created with a previous version of SQL Safe. More upgrade paths. To upgrade the SQL Safe Management Components, review the Installing SQL Safe Backup and IDERA Dashboard.
https://www.idera.com/productssolutions/sqlserver/sqlsafebackup
On restores, SQL Safe Backup will assemble all the necessary files for a restore operation even if the backups were taken from different Availability Group members. SQL Server 2014 Support: You may now backup SQL Server 2014 databases using SQL Safe Backup. In addition, the SQL Safe Backup repository is also supported on SQL Server 2014.
IDERA provides database management and data modeling tools for monitoring, securing and improving data systems with confidence –whether in the cloud or on-premises.
https://www.r1soft.com/server-backup-manager
Server Backup Manager is the No. 1 backup solution in the industry. Developed specifically with the hosting industry in mind, SBM is used by nearly 1,800 service providers to protect nearly 250,000 servers in small-to-large centers.
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