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Ihiji is the foundation of your service operations center. Your technicians can remotely monitor the status of all of your clients’ networks and IP devices. The customized dashboard shows all Ihiji connected networks you are managing. Red, yellow or green status indicators make it simple.
http://www.ihiji.com/ihiji-knows-a-thing-or-two-about-remote-technology-support/
Ihiji Invision Technical Video Training Our lead support technician, Nathan Olson will walk you through the setup process for your Ihiji appliance and Ihiji Invision cloud portal. After watching just the first 5 short (1-5 min) videos, your technicians will have the knowledge to set up and create best practices around using Invision for your ...
https://invision.ihiji.com/
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http://www.ihiji.com/ihiji-provue-re-invisioned-remote-monitoring-support-application-technology-professionals/
Aug 03, 2017 · Ihiji ProVue: A Re-Invisioned Remote Monitoring and Support Application For Technology Professionals. Ihiji ProVue combines the power and features of Ihiji Invision and Ihiji Service Manager into one new Remote Systems Management platform focused on improved setup, usability and mobile experience for dealers, technicians, and clients
https://www.ihiji.com/provue/
A Re-Imagined User Experience. Ihiji ProVue is a complete redesign and union of Ihiji’s award-winning products, Invision and ServiceManager. ProVue features a new rich web application, mobile app and consumer facing app for remote service and support.
https://www.cepro.com/tag/ihiji/
Imagining a Universal Tech-Support Platform for Smart-Home Pros. Can a merger of Control4 and SnapAV, with industry-leading Ihiji and OvrC remote-monitoring platforms, yield a ‘central monitoring station’ model for smart-home pros? Julie Jacobson · July 02, 2019
http://www.ihiji.com/category/iot-integration-best-practices/
A recent report put together by Parks Associates called “The Evolution of Tech Support: Global Trends and Outlooks” is worth a look. It is a pay report (and we don’t get a piece ;-)), but it may be worth your while if you are interested in how your clients will be more willing to pay for the right RMR services as it relates to the health and optimization of their
https://www.cepro.com/audio-video/ihiji_adds_ticketing_tracking_to_servicemanager_software/
Jul 22, 2016 · Technical support ticketing and tracking; Centralised project documentation (coming soon) “We have been able to improve our customer issue resolution level by generating support tickets using Ihiji ServiceManager,” says Chris Strope, Paragon Systems Integration. “I can assign an appropriate technician, track the issue to resolution and ...
https://www.commercialintegrator.com/ci/ihiji_servicemanager_enables_cloud_based_management/
Oct 20, 2015 · Ihiji ServiceManager Enables Cloud-based Management Software as a Service tool makes it easy for companies offering technical support or remote managed services to launch and run recurring monthly revenue service plans.
https://www.soundandvision.com/content/smart-home-heavyweight-control4-acquires-ihiji
Jan 03, 2018 · Control4, a leader in smart home controls systems, today announced its acquisition of Ihiji, a company specializing in technology that enables home tech integrators to service connected homes remotely over the internet. The acquisition, which combines Control4’s BakPak technology with Ihiji’s Invision system, will yield powerful device monitoring and management capabilities that will ...
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