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https://www.boyertownasd.org/Page/4377
Information Technology Services Service Level Agreement (SLA) This document serves as a set of guidelines to inform decision making within Information Technology Services (ITS) as well as a guide for community members to better understand the support services provided by ITS.
https://www.theatlis.org/assets/docs/samplesla.pdf
Sample Information Technology Services Service Level Agreement (SLA) This document serves as a set of guidelines to inform decision making within [School Name Technology Department] as well as a guide for community members to better understand the support services provided by our technology department.
https://its.wsu.edu/service-level-agreements/
Information Technology Services Service Level Agreements A Service Level Agreement (SLA) is a service-based commitment between Information Technology Services (the service provider) and the customer procuring the technology service.Location: PO Box 641222, Pullman, WA, 99164
https://dept.wofford.edu/IT/IT%20Service%20Level%20Agreement.pdf
Information Technology Service Level Agreement Last updated: 12-Sep-07 1 Information Technology Service Level Agreement This is a Service Level Agreement between Information Technology (IT) and the Wofford campus community. It defines the level of service that the college community can and should
https://doit.creighton.edu/services-provided-doit/service-level-agreements/standard-desktop-support-sla
This is a Service Level Agreement (SLA) between the campus community and the Division of Information Technology to document: The Standard Desktop Support (SDS) Service The general levels of response, availability, and maintenance associated with this service.
https://www.mnsure.org/assets/IAA-SLA-MNIT-2015_tcm34-183324.pdf
COMPREHENSIVE IT SERVICE LEVEL AGREEMENT Objectives of Service Level Agreements · To create an environment that is conducive to a cooperative relationship between MN.IT and the Agency to ensure the effective support of end users who conduct state
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