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https://www.amazon.com/Service-Support-Infrastructure-Library-Part/dp/0113300158
May 15, 2007 · Service Support (It Infrastructure Library Series) (Part 15) [Not Available] on Amazon.com. *FREE* shipping on qualifying offers. This book is one of a series issued as part of the updated IT Infrastructure Library that documents industry best practice for the support and delivery of IT services. Although this book can be read in isolation it is recommended that it be used in conjunction …4.6/5(5)
https://www.amazon.com/Service-Support-Infrastructure-Library-Part/product-reviews/0113300158
Find helpful customer reviews and review ratings for Service Support (It Infrastructure Library Series) (Part 15) at Amazon.com. Read honest and unbiased product reviews from our users.4.6/5
https://en.wikipedia.org/wiki/IT_Infrastructure_Library
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering ...
https://www.ibm.com/cloud/learn/it-infrastructure-library
The acronym was first used in the 1980s by the British government's Central Computer and Telecommunications Agency (CCTA) when it documented dozens of best practices in IT service management and printed them for distribution. Today, ITIL no longer refers to "Information Technology Infrastructure Library"—instead, it is a standalone term.
https://www.vita.virginia.gov/resources/information-technology-infrastructure-library/
Information Technology Infrastructure Library ITIL 1 is a series of books that guide business users through the planning, delivery, and management of quality IT services. ITIL is comprised of a set of internationally accepted best practices that assists organizations in …
https://www.tsoshop.co.uk/bookstore.asp?FO=1162745&DI=323556
ITIL - The IT Infrastructure Library. ITIL (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world, with world class practices supported by quality services from a wide range of service providers, accredited training …
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