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https://www.indeed.com/q-Interactive-Intelligence-Support-Engineer-jobs.html
281 Interactive Intelligence Support Engineer jobs available on Indeed.com. Apply to System Engineer, Junior System Engineer, Help Desk Analyst and more!
https://help.genesys.com/cic/versions/2018r1/mergedProjects/wh_sm/desktop/contact_interactive_intelligence.htm
Support—opens the Technical Support section of the Interactive Intelligence website. An ID and password is required to obtain access to support tips, files, and product updates. Community—takes you to Interactive Community, a free public forum provided by Interactive Intelligence that promotes the sharing of ideas and information regarding ...
https://testlab.genesys.com/compatibilityfiles/documents/ININ%20CIC%20Avaya%20Session%20Manager%20Configuration%2040%207-25-12.pdf
Interactive Intelligence Customer Interaction Center 4.0 PBX Configuration Note: Avaya Aura with CIC using SIP Technical Reference By Interactive Intelligence, Inc. READ THIS BEFORE YOU PROCEED This document is for informational purposes only and is provided “AS IS.” Interactive Intelligence, its partners and vendors
https://help.genesys.com/support-and-downloads.html
For PureConnect (CIC) and PureConnect Cloud (CaaS) Technical Support contact information, see the My Support, Contact Us page.For answers to common questions, see the My Support, Frequently Asked Questions page.To open a support ticket, log in to the Customer Care Portal.
https://en.wikipedia.org/wiki/Interactive_Intelligence
Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.. In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer ...Headquarters: Indianapolis
https://getvoip.com/blog/2016/12/13/genesys-inin-merger/
Dec 13, 2016 · Support, sales, and training for Interactive Intelligence products will still be underway – just as Genesys products aren’t seeing any slowdown. However, while there is still a beating heart at Interactive Intelligence, the company is no longer being listed or traded publicly as they are a …
https://testlab.genesys.com/compatibilityfiles/documents/Avaya%20s8300%20with%20MIC%20using%20SIP.pdf
Interactive Intelligence Messaging Interaction Center 2.4 PBX Configuration Note: Avaya s8300 with MIC using SIP Technical Reference By Interactive Intelligence, Inc. READ THIS BEFORE YOU PROCEED This document is for informational purposes only and is provided “AS IS.” Interactive Intelligence, its partners and vendors
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
http://www.quovimc3.com/wp-content/uploads/2017/02/Customer-Support-CIC-or-Skype-for-Business.pdf
Customer Support: Skype for Business or Interactive Intelligence CIC Quovim C3 provides complete Contact Center and Unified Communications solutions for organizations looking to optimize their operations. Regardless of the type of client interaction – phone, email, text, Web, social media – our Genesys/Interactive Intelligence CIC and Microsoft
https://genbin.genesys.com/old/resources/pdfs/Genesys-ININ-Customer-FAQ-EN.pdf
Genesys Acquisition of Interactive Intelligence On August 31, 2016, Genesys, a market leader in omnichannel customer experience and contact center solutions, announced that it entered into an agreement to acquire Interactive Intelligence, a global leader of cloud and on-premise solutions for customer engagement, communications and collaboration.
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