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https://resources.workable.com/help-desk-specialist-questions
Help Desk Specialist Interview Questions. Hire an experienced Help Desk Specialist or an ambitious candidate that you can train. Experienced candidates will have deep knowledge of products, services, and customers they’ve worked with. They will have ready answers for the situational questions and excellent troubleshooting skills.
https://content.wisestep.com/common-interview-questions-answers-support/
These are a few common IT support interview questions and answers. Almost all answers should formulated in a positive tone and focusing on the clients and solving their issues. Candidates should be aware of basic technical knowledge and computer troubleshooting questions and answers.
https://blog.udemy.com/help-desk-interview-questions/
Apr 02, 2014 · Also, make sure to think about this beforehand so you don’t have to waste time during the interview trying to awkwardly recount the details. Help desk interview questions are less about technical skill (unless you’re interviewing for IT and tech support as well), and more about solid communication and critical thinking skills.Author: C. Paris
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