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https://www.reddit.com/r/ITdept/comments/345ls8/career_progression_from_itdesktop_support/
Afternoon everyone. What has been everyones career progression from IT/Desktop support (level 1 - 2 type stuff) to where you are now? I have been in this role now for just under 3 years and that added with my previous IT helpdesk role, brings me to just under 5 years experience in "IT Support" becoming a bit of a Jack of all trades, master of none type character.
https://www.rasmussen.edu/degrees/technology/blog/help-desk-technician-it-career-path/
Your job as a help desk technician could pave the way for a career in software development, computer systems administration, IT management and more, according to the BLS. The possibilities are endless. Take the first step toward a successful IT career. The BLS projects employment in computer support to grow by 10 percent through 2026.
https://community.spiceworks.com/topic/921942-career-progression-from-it-desktop-support
May 26, 2015 · Afternoon everyone. What has been everyones career progression from IT/Desktop support (level 1 - 2 type stuff) to where you are now? I have been in this role now for just under 3 years and that added with my previous IT helpdesk role, brings me to just under 5 years experience in "IT Support" becoming a bit of a Jack of all trades, master of none type character.
https://nationalcareers.service.gov.uk/job-profiles/it-support-technician
IT technical support staff diagnose and solve software and hardware problems for computer users. ... Career path and progression. With experience, you could move into a supervisory or management role. You could also apply for roles in training or technical sales.
https://www.quora.com/What-are-the-natural-career-paths-for-a-technical-support-engineer-in-a-software-company
QA is a pretty good career path for technical support. Some of the skills -- such as knowledge of the project and troubleshooting --cross over but some are different. Support is primarily focused on finding an immediate resolution to a specific customer problem.
https://www.thebalancecareers.com/improving-career-development-4058289
Career management is a must if you expect to gain maximum success and happiness from the hours you invest in work. You are likely going to work 40 hours a week for your entire adult life, and by managing your career effectively, you can make the best of those 40 hours.
https://www.thebalancecareers.com/steps-to-create-a-career-development-plan-1917798
A career development plan is a win for employers and employees. The plan focuses on the employees’ needs for growth and development and the assistance the organization can provide so that the employee has the opportunity to grow his or her career.
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