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https://www.tsia.com/certifications-and-awards/star-awards/2018-categories/best-practices-in-support-services
Best Practices in Support Services Offered to Support Services Members. This award recognizes the company that has embraced best practices in people, process, and/or technology to increase productivity, service levels, or customer-centric measurements, increase problem avoidance, or effectively handle more interactions using unassisted and assisted channels.
https://eric.ed.gov/?id=ED411739
This report examines best practices in the delivery of Student Support Services (SSS), one of the three Special Programs for Disadvantaged Students known as the TRIO programs. Data have shown that participation in student support services has a positive effect on student outcomes, but many participants do not receive enough services to receive significant benefits.Cited by: 21
https://support.microsoft.com/en-us/help/4490414/windows-server-update-services-best-practices
Oct 16, 2019 · This article suggests best practices that can help you avoid configurations that experience poor performance because of design or configuration limitations in Windows Server Update Services (WSUS).
https://www.tsia.com/support-services
Get Support Services Best Practices Research and Advisory. At TSIA, we work directly with technical and customer support services executives and their teams to help them optimize, transform, and grow their organizations.
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