It Support Services Wiki

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Service Support IT Process Wiki

    https://wiki.en.it-processmaps.com/index.php/Service_Support
    Service Desk and Incident Management Process Objective: The "Service Desk and Incident Management" process aims to restore IT Services to their defined Service Levels as quickly as possible The process is also responsible for receiving and processing Service Requests, for assisting users, and for coordinating the Incident Resolution with Specialist Support Groups.

Product Support Services - Wikipedia

    https://en.wikipedia.org/wiki/Product_Support_Services
    From Wikipedia, the free encyclopedia Jump to navigation Jump to search Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner requests for assistance with the company's products and services.

CS IT Support Wiki

    https://support.cs.jhu.edu/wiki/Main_Page
    Welcome to the JHU Computer Science Dept I.T. Group's User Support Wiki. Here, we (the CS IT Support Group) provide documentation on how to use many of our services. (Note: this wiki is only modifiable by the administrators.) If you need assistance with any of the documentation, or if you need computer assistance with machines or services we ...

Computer Support Services - Wikipedia

    https://en.wikipedia.org/wiki/Computer_Support_Services
    Computer Support Services, Inc. (CSSI) is a Microsoft Silver Certified Partner and a re-seller of Microsoft Dynamics GP, formerly known as Great Plains, a Platinum Partner of Intermec and a Gold Partner of Motorola Solutions providing supply chain solutions CSSI headquarters is located in Lewisburg, Pennsylvania, along with offices in ...Headquarters: Lewisburg, Pennsylvania, United States

IT Process Wiki - The ITIL® Wiki IT Process Maps

    https://wiki.en.it-processmaps.com/index.php/Main_Page
    IT Process Maps, founded in 2006 by Stefan Kempter and Dr. Andrea Kempter, specializes in the provision of reference process models ("process templates") for service providers based on time-tested best-practice recommendations.. Our business is the provision of ready-to-use process templates and know-how to support you in your service management initiatives based on ITIL ®, YaSM ® or …

Customer service - Wikipedia

    https://en.wikipedia.org/wiki/Customer_service
    A customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. These services even may be done at customer's side where he/she uses the product or service.

Information technology - Wikipedia

    https://en.wikipedia.org/wiki/Information_technology
    Information technology (IT) is the use of computers to store, retrieve, transmit, and manipulate data or information.IT is typically used within the context of business operations as opposed to personal or entertainment technologies. IT is considered to be a subset of information and communications technology (ICT). An information technology system (IT system) is generally an information ...

Customer Services Information Technology Services

    https://www.uky.edu/its/customer-support-student-it-enablement/customer-services
    Customer Services provides a single point of contact for the technological needs of students, faculty, staff and alumni. Customer Services supports the overall strategic goals of ITS by assisting with the knowledge and tools for success with any information technology at the University Of Kentucky. Visit the Technology Help Center for many self-help topics or you may contact



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