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https://techtalk.gfi.com/25-tricks-every-it-support-pro-should-know/
Sep 18, 2014 · Tips and tricks, of course! Sysadmins, ubergeeks and other IT pros all know certain tricks, shortcuts, alternative menus and other arcane trivia that make the unenlightened stagger at their skills. Here are 25 tricks every support pro should know.
https://www.techopedia.com/2/30075/it-business/it-management/10-tips-for-providing-better-it-support
Mar 03, 2014 · Providing IT support to employees is an important task for any IT department in a company. This allows people in the company to perform their tasks efficiently and increase the company’s productivity. So how can they do that job better? Here are 10 tips any IT department should consider. (Working in IT has its drawbacks.
https://www.itproportal.com/features/five-tips-to-manage-and-reduce-your-it-support-tickets/
Five tips to manage and reduce your IT support tickets. ... IT support system functions as a multi-dimensional unit that not only manages the IT infrastructure within the organisation but also ...Author: Carl Hand
https://community.spiceworks.com/topic/322832-the-little-tricks-every-it-support-person-should-know-thread
Jan 14, 2014 · I like to try to ping 4.2.2.2. It is an interent DNS server and if you get a response, you should be able to rule out internet connection as the cause of any issues. Also, pinging 127.0.0.1 (loopback) will ensure that your network card is functioning properly. I use these 2 often when getting communication calls for support.
https://www.youtube.com/watch?v=vO_ihQvErCQ
Dec 19, 2016 · Here The Bitter IT Guy shows something every it support person should know: how to make an Ethernet cable. It's super easy. White-orange, orange, white-brown...Author: Comedy Cheat Codes
https://www.mojohelpdesk.com/blog/2013/09/8-quick-tips-to-becoming-a-successful-helpdesk-technician/
Here are some tips from the ... Become the helpdesk support person who’s known for explaining clearly to users what is wrong, why they have an issue, and how to solve it. By just fixing their problem, you aren’t teaching the user what happened and why it’s happening. Show the user basic things they can do themselves before submitting a ...
https://www.techspot.com/guides/676-best-computer-tricks/
Mar 28, 2019 · Get TechSpot's weekly newsletter ... you can always pass along these tips to your not-so-savvy friends and family members to help them become better PC users as well. ... Though Macs don't support ...Author: Julio Franco
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