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https://www.jacada.com/resources/support
Support. Jacada takes prides in our outstanding product suite and the exceptional support we provide to our valued customers. Open communication with our customers is essential to providing the best support service possible. The feedback you provide is critical to future releases and continued improvements in our support offering.
We’re a provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve the customer experience. Jacada
https://jacada.zendesk.com/hc/en-us
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https://jacada.zendesk.com/hc/en-us/articles/210064073-System-Components
System Components Jacada Interact is based on the following foundation tools: Web Designer: The application in which Designers and Admins create and test workflows. Completed Flows are published to the Interact Server for secured, shared use with other Designers and for use in Production. ... Designed to support RPA activities provided by the ...
https://www.jacada.com/solutions/intelligent-assistance
Jacada Intelligent Self-Service is a category of self-service solutions that are not only the culmination of our over 25-year experience delivering improvements for customer service, it is also the incorporation of the latest AI, Natural Language Understanding (NLU) and robotic automation technologies to create bot driven outcomes.
https://jacada.zendesk.com/hc/en-us/articles/202144573-Viewing-the-Dashboard
The Dashboard is a set of reports that provides a summary of the activity in your account, as well as a snapshot view of how your Flows are being used. The dashboard is useful for identifying patterns in usage, such as: how frequently Flows are abandoned; how …
https://jacada.zendesk.com/hc/en-us/articles/207754226-Defining-Collections
A Collection is a type of User or System Variable that contains a set of items. It is always one of the following types: Simple Collection: Contains a list of values. Each value is of the same primitive data type (number, date, etc.) Object Collection: Contains a list of items (objects) that are each made up of a set of fields. For example, a Customer object might be made up of the fields ...
https://jacada.zendesk.com/hc/en-us/articles/206476943-Carrier-Lookup-API
Carrier Lookup API This method is used to obtain information about a given phone number. The data returned includes whether the phone is a landline or a mobile device, and which carrier services it.
https://www.jacada.com/resources/jacada-contact-form
Contact Jacada If you are looking to benefit from an improved customer service experience at every touch point with your organization, we would be happy to speak with you to show you how. You can call any of our offices or simply complete the form below and one of our solutions specialists will contact you.
JCADA’s Mission. JCADA is committed to providing high-quality services to all residents of the Greater Washington DC community 14 years old & older, without regard to race, national origin, ability, background, faith, gender, gender identity, gender expression, sexual orientation, or immigration status.
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