Jira Support Ticket

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Atlassian Support

    https://support.atlassian.com/
    Automation for Jira; Atlassian.com; Get help with Atlassian products and services. Resources for users and administrators. Browse by product. Jira Software. Jira Service Desk. ... Find answers, support, and inspiration from other Atlassian users. View the community. System Status. Check the health of our cloud services and products. View system ...

Jira Service Desk IT Service Desk & Ticketing

    https://www.atlassian.com/software/jira/service-desk
    Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.

Using JIRA applications for Helpdesk or Support ...

    https://confluence.atlassian.com/jirakb/using-jira-applications-for-helpdesk-or-support-55247250.html
    JIRA applications is a highly customisable and inexpensive system that never loses track of support requests. It works well as a help-desk and support ticket system because it can: Customise JIRA applications according to existing support practices. Easily keep track of tickets and people.

How to create a Jira Service Desk (JSD) ticket directly ...

    https://obie.ai/blog/how-to-create-a-jira-service-desk-jsd-ticket-directly-from-slack/
    How to create a Jira Service Desk (JSD) ticket directly from Slack. If your company is like many modern growing enterprises, employees use a messaging platform, like Slack, for nearly all of their internal communication. Moreover, Slack has become the defacto platform for sharing knowledge, asking questions and seeking support.

Solved: A better (free) way to use Jira as a support syste...

    https://community.atlassian.com/t5/Jira-questions/A-better-free-way-to-use-Jira-as-a-support-system/qaq-p/64633
    A better (free) way to use Jira as a support system We've been using Jira as a support (ticket) and internal development tracking system for about 6 months. Overall I'm very happy but am trying to find best practice ways to improve the support system aspects. We have about 200 external customers and are using a 20 User Jira license.

Jira as a ticket system - community.atlassian.com

    https://community.atlassian.com/t5/Jira-questions/Jira-as-a-ticket-system/qaq-p/61561
    Hello dear Jira users/ experts, We are looking into rolling-out the atlassian suite for our software development divisions within my company and one question that is outstanding currently is whether we can customize Jira in an efficient manner to be used as a ticket system from our Helpdesk/ support...



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