Jira Support Zip

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Create a Support Zip - Atlassian Documentation

    https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
    For FishEye / Crucible go to > Administration > Support Tools (under System Settings) For Jira applications go to > System > Troubleshooting and support tools (under System support) To create a support zip, go to the Create support zip tab, and choose Create zip. If your application is clustered, all available cluster nodes will be listed.

Where is the JIRA Support ZIP located? - Atlassian ...

    https://confluence.atlassian.com/jirakb/where-is-the-jira-support-zip-located-317196370.html
    When creating a JIRA Support Zip, the actual path to the archive is not displayed in the browser. A message with "Your support zip file has been successfully created, and can be found at:" but there is no actual path listed.See Creating a Support Zip on steps to generate a Support Zip file. How to find the JIRA Support ZIP

Solved: Cannot create the JIRA 'Support Zip'

    https://community.atlassian.com/t5/Jira-questions/Cannot-create-the-JIRA-Support-Zip/qaq-p/76583
    Your Support ZIP should have been created and placed into your the 'Export' folder of your JIRA Home Directory. Usually it has a name like this : J IRA_support_2012-12-06-15-54-23.zip (the numbers at the back signify the date and time in which it was created)

Solved: Support zip "File not found" - Atlassian Community

    https://community.atlassian.com/t5/Jira-Core-questions/Support-zip-quot-File-not-found-quot/qaq-p/729289
    Feb 15, 2018 · Jira v7.7.1 for Windows x64 I can't download a created support zip file since v7.7.1 Jira administration > system > troubleshooting and support tools > create support zip > all checkboxes set > create zip > takes a while > Support ZIP has been created > Download zip …

[JRASERVER-70315] Remove thread dump from support zip ...

    https://jira.atlassian.com/browse/JRASERVER-70315
    Jira support zip includes three thread dump but they are not particularly useful due to the following reasons. Lack of time accuracy - thread dump is a moment in time snapshot of threads activity. To be useful, it must be captured precisely at the time of a problem or otherwise it can be misleading.

Atlassian Support

    https://support.atlassian.com/
    Automation for Jira; Atlassian.com; Get help with Atlassian products and services. Resources for users and administrators. Browse by product. Jira Software. Jira Service Desk. ... Find answers, support, and inspiration from other Atlassian users. View the community. System Status. Check the health of our cloud services and products. View system ...

Contact us Atlassian

    https://www.atlassian.com/company/contact
    Questions about Jira 7? Visit the Migration Hub Ask additional questions Pricing and billing info How much do Atlassian products cost? How do I order Atlassian products? Request a quote Licensing and other FAQs How do Atlassian suppliers get paid? Need technical support? Create a support request Find community answers Product guides and ...

Troubleshooting and Support - Jira Atlassian Marketplace

    https://marketplace.atlassian.com/apps/1217696/troubleshooting-and-support-jira?hosting=server&tab=installation
    Create a support zip that contains logs from your instance, and diagnostic and configuration information for Server and Datacenter. ... Locate Troubleshooting and Support - Jira via search. Results include app versions compatible with your Jira instance.3.2/4(25)

Jira Cloud for Mac Atlassian

    https://www.atlassian.com/software/jira/mac
    The fastest Jira Software Cloud experience is now native on your Mac and dark-mode enabled. ... Support for large teams. Community support. Community help. Get help from other users ... It’s now faster than ever to navigate to and complete the most common tasks in Jira. Zip through managing the backlog, creating and updating tasks, viewing ...



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