Find all needed information about Kayako Support. Below you can see links where you can find everything you want to know about Kayako Support.
https://support.kayako.com/
Support > Sales > Please contact our sales team by sending an email to [email protected]. Billing > Please contact our billing team by sending an email to [email protected]. Product Feature Requests > Please reach out to our Customer Success team by sending an email to [email protected] ...
Kayako’s help desk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations over any channel, support customers better, and stay personal as they grow.
https://www.kayako.com/customer-support-software
Customer Support Software that's feature-rich and easy to use. Kayako is a customer support platform with an integrated help desk, live chat, shared inbox, and more that helps teams be more productive while delivering exceptional customer service.
https://help.kayako.com/hc/en-us/articles/360006457219-Managing-Support-Email-Addresses
Prerequisite Information. To be able to manage multiple support emails within Kayako, make sure you add all your support email addresses first. If you want to integrate your emails from addresses at external domains – e.g., support@[yourcompany].com, you need to set your email server to forward messages to Kayako. We recommend going through these articles to learn more:
http://www.kayako-solutions.com/
Kayako Integration. Achieve increased productivity by integrating Kayako with ERP, CRM and eCommerce systems. Kayako Synchronization. Synchronize Kayako and other third-party solutions, including eCommerce systems or business solutions of your choice.
https://help.kayako.com/hc/en-us/articles/360006457899-Changes-in-New-Kayako
With email support in the New Kayako, there is no need for setting up POP3 or IMAP queues to fetch emails. Instead, you can just set your email accounts to forward to your Kayako address, and your emails will be processed immediately. KQL queries for reporting
https://help.kayako.com/hc/en-us/articles/360006457119-Difference-Between-Closed-and-Completed-Status
By default, Kayako comes with automation that will set conversations to Closed once it's been in the Completed state for five days. You can edit this automation by going to Monitors in the admin area and editing the Close conversations 5 days after they've been Completed monitor.
https://www.kayako.com/zendesk-alternative
Customer support teams deserve expert customer support. Everyone at Kayako is dedicated to helping you get better at customer service. Whether you're looking for help with Kayako or want some advice on best practices, we're here to help you do more, do better and scale.
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